Wagoneer - Study guides, Class notes & Summaries

The available Jeep Quadra-Lift Air Suspension on Grand Cherokee features five settings: Off Road 1, Off Road 2, _________, Entry/Exit and Normal. Aero The Grand Cherokee includes a choice of three 4x4 systems: Quadra-Trac I, Quadra-Trac II and _________________. Quadra-Drive II with rear ELSD The Grand Cherokee L offers seating for ____________. 6 to 7 occupants The 2024 Wagoneer offers an available Class-exclusive __________entertainment system. McIntosh The Cl...

Which is an example of a premium customer service phrase? - Answer-It's my pleasure When you put the customer's name on a welcome board or LED screen, which customer expectations are you fulfilling? - Answer-Make me feel special If you experience limited loaner vehicles and drivers, an alternative to pick-up and delivery is to: - Answer-Offer a ride-sharing service Which of the following is one of the Wagoneer Ten Promises? - Answer-Provide an appropriate loaner vehicle for service custo...

SS21IUWB Introduction to Uconnect Questions and Answers Already Passed Why is it important to be able to explain Uconnect operation to customers? It helps to increase customer satisfaction and builds the customer's trust in you. In vehicles with a center touchscreen display, you can control the _____. Vehicle settings Wireless Apple CarPlay and Android Auto were introduced with _____. Uconnect 5 I'm 2013, Uconnect 3 became widely recognized for its ______. Performance, ease of us...

SS21CSWB USING CONNECTED SERVICES QUESTIONS AND ANSWERS ALREADY PASSED Which of the following is a connected service? Remote start Jeep Connect, Wagoneer Connect, Dodge Connect, Ram Connect and Chrysler Connect are collectively referred to internally as Brand Connect. Brand Connect will _______. Enable more control of future connected services growth and customer experience. Which of the following is NOT one of the Hybrid Electric Page Features available through the vehicle's Uc...

Factory-trained technicians perform standard Express Lane Services on vehicles, such as oil and filter change, tire rotation, fluid top off and ______. complimentary multi-point inspection The Mopar Vehicle Protection (MVP) _______ plan provides extended, Stellantis-backed coverage on more than 5,000 components. Maximum Care How many years of complimentary maintenance do Wagoneer retail customers receive with the Wagoneer Client Services program? 5 years Which of the following is NOT avail...

UCONEXAM22 Uconnect Customer FAQs Latest Update Graded A+ If the Uconnect 4 System's embedded voice recognition doesn't recognize a customer's voice command, what should you ask the customer to help troubleshoot the issue? Are there any background noises that might be interfering? How do you re-pair a phone to a Uconnect System? Delete devices from the phone and the Uconnect System, and start pairing process again. A customer says, "I just bought this new cable for my Uconnect 4...

Vehicle Delivery Confirmation will unlock only when ________. all contact information is entered for both customer and consultant. Dealership employees receive 5 dollars for every DrivePlus Mastercard application processed, and ________ dollars for every account activated within 30 days of approval. NOT 20 Wagoneer owners are automatically enrolled in Wagoneer Client Services at delivery of their vehicle. What is the length of this membership? NOT three years What are three tools you can u...

Both Active and Jeep Selec-Terrain 4x4 system available on Jeep compass capable of sending up to ____ of available torque to any wheel - 100% Jeep Wagoneer Tow capacity? - 10,000 lbs Which of the Cherokee 4x4 systems adds a low range and neutral mode? - Active Drive II Class Exlusive _____ on the All New 2024 Jeep Wagoneer controls several major functions - 10.25- inch Passenger Interactive Display On the Grand Wagoneer, which one of the following safety and security feature is not standar...

MSS222WB - Master Sales Series 2 Questions and Answers Graded A what should you do before recommending a camera system to a customer for their new ram truck understand the customer's needs what is the new name of the series 1 Wagoneer Wagoneer The new _________ launch with new connected personal account allows customers to save and transport their preferred settings from one vehicle to another. connected features what are the five behaviors that make up the CXE customer culture videos knowl...

MSS231WB 2023 Master Sales Series 1 Questions and Answers 100% Pass What is the first step of using the Service Status feature? Confirm a service appointment for the vehicle Where are the New Links in "My Vehicle Resources" located? On the customer's Owner Support Plus site Sales consultants can now send "Purchase Online" and "Reserve Vehicle" links through OS Plus to a prospective customer. How do you link for customers? Go to Owners Support Plus via iShowroom and under "Customer Type...