Servicenow itsm - Study guides, Class notes & Summaries
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ServiceNow ITSM 2023(SN ITSM Fundamentals and ITSM Implementation)Already Passed!!
- Exam (elaborations) • 5 pages • 2023
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ServiceNow ITSM 2023(SN ITSM Fundamentals and ITSM Implementation)Already Passed!!
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ITSM CIS EXAM 2024 PREP WITH REAL EXAM QUESTIONS AND CORRECT ANSWERS / ITSM CIS EXAM 2024/2025/ SERVICENOW ITSM CIS EXAM BUNDLE (NEWEST!!)
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ITSM CIS EXAM 2024 PREP WITH REAL EXAM QUESTIONS AND CORRECT ANSWERS / ITSM CIS EXAM 2024/2025/ SERVICENOW ITSM CIS EXAM BUNDLE (NEWEST!!)
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ServiceNow ITSM Certified Implementation Exam | 140 Questions with 100% Correct Answers | Verified
- Exam (elaborations) • 18 pages • 2023
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Are KB Searches Logged? If yes, which table are they logged? - Yes, Logged in Search Log 
(ts_query_kb) table 
When should a problem be put in a state of Known Error? - The cause of the problem is 
determined, but there is no permanent fix. 
What phase are Incidents usually escalated? - Investigative and Diagnose 
Can the user criteria be applied at the Knowledge Article level? - Yes 
Is the change type editable in the baseline version? - Yes 
What is the best practice for modifying/customizing ...
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SERVICENOW CIS-ITSM 2024 EXAM AND PRACTICE EXAM 500 QUESTIONS WITH DETAILED VERIFIED ANSWERS AND RATIONALES (100% CORRECT) /A+ GRADE ASSURED/NEWEST!!
- Exam (elaborations) • 195 pages • 2024
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SERVICENOW CIS-ITSM 2024 EXAM AND 
PRACTICE EXAM 500 QUESTIONS WITH 
DETAILED VERIFIED ANSWERS AND 
RATIONALES (100% CORRECT) /A+ 
GRADE ASSURED/NEWEST!!
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ServiceNow CIS ITSM Questions with 100% Correct Answers | Latest Version 2024 | Expert Verified | Ace the Test
- Exam (elaborations) • 70 pages • 2024
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Which type of workshop identifies the technical requirements for implementation? 
Technical Workshop (page 17) 
TRUE/FALSE: Technical workshop and process workshop can be combined in one workshop. 
TRUE (page 17) 
TRUE/FALSE: Technical consultants should attend workshops. TRUE (page 19) 
TRUE/FALSE: Technical consultant should participate in requirements workshop(s) and 
should encourage customizing ServiceNow OOTB processes in order to align with the 
organizations current processes. FALSE (pag...
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ServiceNow ITSM Implementation Certification Exam 2022 November with complete solution
- Exam (elaborations) • 21 pages • 2023
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ServiceNow ITSM Implementation Certification Exam 2022 November with complete solution 
 
ServiceNow provides what key IT services? 
-IT 
-Security Operations 
-HR 
-Customer Service 
-Building Business Services 
ITSM inculudes? 
-Incident Management 
-Problem Management 
-Change Management 
-Request Fulfillment 
-and rely heavily on 
Knowledge Management and CMDB 
What are the types of workshops for ITSM 
-Roadmap Workshop 
-Process Workshops 
-Technical Workshops 
-Requirements Workshops 
Road...
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ITSM CIS PROCESS EXAM QUESTIONS AND ANSWERS 2024/2025 REVIEW / ITSM CIS REAL PROCESS 300 QUESTIONS WITH ALL 100% CORRECT ANSWERS (BRAND NEW!!)
- Exam (elaborations) • 87 pages • 2024
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ITSM CIS PROCESS EXAM QUESTIONS AND ANSWERS 2024/2025 REVIEW / ITSM CIS REAL PROCESS 300 QUESTIONS WITH ALL 100% CORRECT ANSWERS (BRAND NEW!!) 
One of the features in ServiceNow ITSM is to keep monitoring configuration 
items and identify recurring issues T/F 
True 
What variable type should be used to allow uploading an attachment from a 
question in the catalogue item? 
URL 
HTML 
Attachment 
Reference 
Attachment 
What plugin needs to be enabled to add Knowledge Version [kb_version] to ...
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SERVICENOW CIS-ITSM 2024 EXAM AND PRACTICE EXAM 500 QUESTIONS WITH DETAILED VERIFIED ANSWERS AND RATIONALES (100% CORRECT) /A+ GRADE ASSURED/NEWEST!!
- Exam (elaborations) • 195 pages • 2024
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- $17.99
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SERVICENOW CIS-ITSM 2024 EXAM AND 
PRACTICE EXAM 500 QUESTIONS WITH 
DETAILED VERIFIED ANSWERS AND 
RATIONALES (100% CORRECT) /A+ 
GRADE ASSURED/NEWEST!!
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MAG - ServiceNow ITSM Implementation Certification Exam 2023
- Exam (elaborations) • 29 pages • 2023
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- $9.49
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MAG - ServiceNow ITSM Implementation Certification Exam 2023...
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ServiceNow ITSM Implementation Certification Exam 2022 November with complete solution
- Exam (elaborations) • 21 pages • 2023
-
- $13.49
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ServiceNow ITSM Implementation Certification Exam 2022 November with complete solution 
 
ServiceNow provides what key IT services? 
-IT 
-Security Operations 
-HR 
-Customer Service 
-Building Business Services 
ITSM inculudes? 
-Incident Management 
-Problem Management 
-Change Management 
-Request Fulfillment 
-and rely heavily on 
Knowledge Management and CMDB 
What are the types of workshops for ITSM 
-Roadmap Workshop 
-Process Workshops 
-Technical Workshops 
-Requirements Workshops 
Road...
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