Nrf customer - Study guides, Class notes & Summaries
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NRF Customer Service Exam Study Guide
- Exam (elaborations) • 27 pages • 2024
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NRF Customer Service Exam Study Guide 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the custo...
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NRF Customer Service Exam Study Guide
- Exam (elaborations) • 27 pages • 2024
-
Available in package deal
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- $9.99
- + learn more
NRF Customer Service Exam Study Guide 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the custo...
-
NRF Customer Service 100 Questions and Answers 100% Correct
- Exam (elaborations) • 16 pages • 2024
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NRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% Correct 
When balancing service between phone customers and those you may already be helping in the store, you should: 
 
• a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone 
• b) Move your in-store customer over by the phone and help both customers at the sam...
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NRF Customer service exam latest guide 2024/2025;consisting of questions and answers that will appear on the test.(100% solved)
- Exam (elaborations) • 20 pages • 2024
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NRF Customer service exam latest guide 2024/2025;consisting of questions and answers that will appear on the test.(100% solved) 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants Ans- Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whet...
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NRF CUSTOMER SERVICE 2024 EXAM STUDY GUIDE EXAM STUDY MATERIALS QUESTION AND ANSWERS (VERIFIED ANSWERS)
- Exam (elaborations) • 26 pages • 2024
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NRF CUSTOMER SERVICE 2024 EXAM STUDY GUIDE EXAM 
STUDY MATERIALS QUESTION AND ANSWERS (VERIFIED 
ANSWERS)
Too much month left at the end of the money?
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NRF Customer service exam study guide Questions And Answers
- Exam (elaborations) • 23 pages • 2024
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NRF Customer service exam study guide Questions And Answers 
A good reason for creating an opening for discussion is to: 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - CORRECT ANS-Get to know what the customer wants 
Which of the following are appropriate reasons for following up with a customer? 
• You are curious whether a gift your customer purchased was well received 
• You finally...
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NRF Customer Service Exam Study Guide with Complete Solutions
- Exam (elaborations) • 14 pages • 2024
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Available in package deal
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NRF Customer Service Exam Study Guide with Complete SolutionsNRF Customer Service Exam Study Guide with Complete SolutionsNRF Customer Service Exam Study Guide with Complete SolutionsNRF Customer Service Exam Study Guide with Complete SolutionsA good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - ANSWER-Get to know what the customer wa...
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NRF Customer Service 100 Questions and Answers 2024 Exam Graded A+
- Exam (elaborations) • 16 pages • 2024
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NRF Customer Service 100 Questions and Answers 2024 Exam Graded A+ 
 
When balancing service between phone customers and those you may already be helping in the store, you should: 
 
• a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone 
• b) Move your in-store customer over by the phone and help both customers at the same time 
• c) Tell your in-store customer that you need to get the phone and she should look around for awhi...
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NRF Customer service exam study guide 2024
- Exam (elaborations) • 14 pages • 2024
-
Available in package deal
-
- $11.99
- + learn more
NRF Customer service exam study guide
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NRF Customer Service Exam Questions and Answers Latest 2024/2025 Graded A+.
- Exam (elaborations) • 11 pages • 2024
- Available in package deal
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- $13.49
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NRF Customer Service Exam Questions and Answers Latest 2024/2025 Graded A+. When something goes wrong or a product does not perform as expected, provide the 
customer with a quick resolution and:• An excuse for the product's failure 
• A cup of coffee• Service with a smile - AnswerYou can best determine the customer's needs by gathering information through careful 
observation and by:• Telling the customer everything you know about your products• 
Asking the customer thoughtful quest...
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