CSA ServiceNow

NO.1 Which would NOT appear in the History section of the Application Navigator? A. Records B. UI Pages C. Lists D. Forms - UI Pages NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? A. Maintain Categories B. Maintain Items C. Content Items D. Items - Maintain Items NO.3 Which term refers to application menus and modules which you may want to access quickly and often? A. Breadcrumb B. Favorite C. Tag D. Bookmark - Favor...

______ contains information about data type, character limit, default value, dependency, and other attributes of a field. a) System Definition b) Variables c) Task Table d) System Dictionary - D. System Dictionary __________ is a specific type of catalog item that allows end users to create task based records. a) Service Portal b) Record Producer c) Service Catalog Item d) Create Incident Form - b) Record Producer How are users related to roles or groups? a) No relation b) None c)...