CONFLICT RESOLUTION (BUS4993)
Capella University
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BUS 4993 CONFLICT RES UNIT 5 MILESTONE 2020 – A Grade | BUS4993 CONFLICT RES UNIT 5 MILESTONE 2020
- Exam (elaborations) • 15 pages • 2021
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BUS 4993 CONFLICT RES UNIT 5 MILESTONE 2020 – Capella High School 
 
1 
Which of the following terms is used to explain the established set of relationships or procedures for sharing information within an organization? 
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Channels of communication 
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Union rules or contracts 
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Informal workplace rules 
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Formal workplace rules 
CONCEPT 
Adapting CR Processes to Workplace Rules 
2 
Which of the following aspects of family relationships is affected by cultural norms? 
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BUS 4993 CONFLICT RESOLUTION FINAL MILESTONE 2020 | BUS4993 CONFLICT RESOLUTION FINAL MILESTONE 2020 – A Grade
- Exam (elaborations) • 12 pages • 2021
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BUS 4993 CONFLICT RESOLUTION FINAL MILESTONE 2020 – Capella High School 
 
You passed this Milestone 
 
1 
Which of the following best describes why parties might choose to formally write out a mediated agreement? 
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To ensure all parties' positions have been met 
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To force each other to obey the agreement 
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To ensure the most important needs have been prioritized 
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To double-check that all parties are satisfied with the solution 
CONCEPT 
Creating Effective Agreement...
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BUS 4993 CONFLICT RESOLUTION UNIT 6 MILESTONE 2020_A grade | BUS4993 CONFLICT RESOLUTION UNIT 6 MILESTONE 2020
- Exam (elaborations) • 11 pages • 2021
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BUS 4993 CONFLICT RESOLUTION UNIT 6 MILESTONE 2020 – Capella High School 
 
1 
Which of the following is a stage of the conflict consulting process? 
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Exploring options 
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Opening dialogue 
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Clarifying questions 
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Action planning 
CONCEPT 
Conflict Consulting 
2 
Which of the following is NOT a way that a conflict intervener should address party concerns about engaging in a conflict resolution process? 
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Reminding the parties that the process can be stopped or they...
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BUS 4993 CONFLICT RESOLUTION UNIT 5 MILESTONE 2020 – A Grade | BUS4993 CONFLICT RESOLUTION UNIT 5 MILESTONE 2020
- Exam (elaborations) • 11 pages • 2021
-
- $14.49
- + learn more
BUS 4993 CONFLICT RESOLUTION UNIT 5 MILESTONE 2020 – Capella High School 
 
You passed this Milestone 
 
1 
In which of the following ways can the intensity of family relationships influence conflict resolution processes? 
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All of the answer choices are correct. 
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Creating stronger emotional reactions between parties in the process 
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Creating a strong impetus for conflict resolution 
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Affecting parties’ sense of identity 
CONCEPT 
Dynamics of Family Conflict 
2 
Tony ...
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