Sfdc adm 201 - Study guides, Class notes & Summaries

A Workflow rule can only be triggered when a record is created. - correct answer true Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model? A. Customize Application B. Modify All Data C. View Setup and Configuration D. None of the above - correct answer B. Which of the following fields CAN NOT be a controlling field for Dependent Picklists. A. Standard Picklist B. Custom Picklist C. Custom Multi-Select Pi...

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A Workflow rule can only be triggered when a record is created. - true Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model? A. Customize Application B. Modify All Data C. View Setup and Configuration D. None of the above - B. Which of the following fields CAN NOT be a controlling field for Dependent Picklists. A. Standard Picklist B. Custom Picklist C. Custom Multi-Select Picklist D. Standard Checkbox E. Custom Checkbox ...

A Workflow rule can only be triggered when a record is created. - correct answer true Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model? A. Customize Application B. Modify All Data C. View Setup and Configuration D. None of the above - correct answer B. Which of the following fields CAN NOT be a controlling field for Dependent Picklists. A. Standard Picklist B. Custom Picklist C. Custom Multi-Select Pi...

Service cloud is ___________ - correct answer A customer service and support application. Giving your customers a way to choose what channel they communicate with you. What licenses are available for service cloud? - correct answer 1) Service Cloud User - Lets support agents use console for service. 2) Knowledge User - Lets support agents create and edit knowledge base articles. 3) Live Agent User - Lets support agents communicate with customers using live chat 4) Customer Community -...

SFDC - ADM 201 Prep - Service and Support Applications Questions and answers, rated A+ Service cloud is ___________ - -A customer service and support application. Giving your customers a way to choose what channel they communicate with you. What licenses are available for service cloud? - -1) Service Cloud User - Lets support agents use console for service. 2) Knowledge User - Lets support agents create and edit knowledge base articles. 3) Live Agent User - Lets support agents commu...

A Workflow rule can only be triggered when a record is created. - true Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model? A. Customize Application B. Modify All Data C. View Setup and Configuration D. None of the above - B. Which of the following fields CAN NOT be a controlling field for Dependent Picklists. A. Standard Picklist B. Custom Picklist C. Custom Multi-Select Picklist D. Standard Checkbox E. Cust...

A Workflow rule can only be triggered when a record is created. - Correct answer-true Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model? A. Customize Application B. Modify All Data C. View Setup and Configuration D. None of the above - Correct answer-B. Which of the following fields CAN NOT be a controlling field for Dependent Picklists. A. Standard Picklist B. Custom Picklist C. Custom Multi-Select Picklist ...