Servicenow instance - Study guides, Class notes & Summaries

Base CMDB table Configuration Item[cmdb_ci] CMDB Relationship table CI Relationship[cmdb_rel_ci] What shows the logical model of how CIs are related? Dependency View What can be used to show the hierarchy of a particular CI Class Show Schema Map What can be considered "a remote extension of the ServiceNow instance on an enterprise network" MID Server True/False: Inbound rules are required for the cloud instance to communicate with the MID Server False True/False: Discovery is agentless? ...

ServiceNow CSA Exam Questions and correct Answers (T/F) ACL evaluates condition/script and roles If prefix of incident needs to be changed, where should you refer? Which of the following is possible via an inbound action? _________ Is an Elevated Privileges. As an end user, which modules of service catalog do you see? Which setting allows the user to view knowledge articles without logging in? ACL is part of which security? Jelly scripting is used in which of the fo...

Base CMDB table Configuration Item[cmdb_ci] CMDB Relationship table CI Relationship[cmdb_rel_ci] What shows the logical model of how CIs are related? Dependency View What can be used to show the hierarchy of a particular CI Class Show Schema Map What can be considered "a remote extension of the ServiceNow instance on an enterprise network" MID Server True/False: Inbound rules are required for the cloud instance to communicate with the MID Server False

What are the 5 steps in Discovery? 1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload What is the MID Server monitor checking for when polling SNOW? Checking ECC queue entries with a value of Output and s...

Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service - D. Self-service Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks - B. My Groups Work Multiple choice, single line text, and select box are what type of elements in ServiceNow? A. Order Guides B. Request Types C. Variable Types D. Related List...

What are the different interfaces for accessing a ServiceNow Instance? - Answer -Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? - Answer -Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? - Answer Group Where can you locate product documentation? - Answer What is a collection of permissions used to gran...

Discovery Exam Questions and Answers Already Passed What are the 5 steps in Discovery? 1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload What is the MID Server monitor checking for when polling SN...

What are the 5 steps in Discovery? 1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload What is the MID Server monitor checking for when polling SNOW? Checking ECC queue entries with a value of Output and s...

Discovery Exam UPDATED ACTUAL Exam Questions and CORRECT Answers What are the 5 steps in Discovery? - CORRECT ANSWER- 1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload

CIS Discovery Questions and Answers Already Graded A Base CMDB table Configuration Item[cmdb_ci] CMDB Relationship table CI Relationship[cmdb_rel_ci] What shows the logical model of how CIs are related? Dependency View What can be used to show the hierarchy of a particular CI Class Show Schema Map What can be considered "a remote extension of the ServiceNow instance on an enterprise network" MID Server True/False: Inbound rules are required for the cloud instance to commu...