Omni channel retailing - Study guides, Class notes & Summaries
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NRF Retail Industry Fundamentals Exam questions and Answers Latest Update Fully Solved 100%
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Merchandise without an expiration date like electronics, tools and home goods typically have longer - 
shelf life 
Which if the following key performance indicators can be used to measure whether each store is 
meeting its sales goals? - number of sales per store location 
In the retail product cycle, what step comes after distribution and products? - selling 
What item is a retail product - car tire 
A large facility that manufacturers sent large quantities of product to then distributed to sto...
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SCM 300 EXAM 2 ASU DAVILA | LATEST 2024
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SCM 300 EXAM 2 ASU DAVILA | LATEST 
2024 
Brick-and-Mortar Business - a business that operates in a physical store without an 
internet presence 
Online or E-tailing - All products and services are sold to customers through an online 
website. Example: A 
Brick and Clicks - Companies that use both a physical store and the Web to sell their 
products and services. 
Clicks and Calls - In addition to taking orders via the company website, some 
companies will also offer sales via the phone. Example...
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SCM 300 Exam 2 questions 2023 with 100% correct answers- ASU Davila
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Brick-and-Mortar Business 
a business that operates in a physical store without an internet presence 
 
 
 
Online or E-tailing 
All products and services are sold to customers through an online website. Example: A 
 
 
 
Brick and Clicks 
Companies that use both a physical store and the Web to sell their products and services. 
 
 
 
Clicks and Calls 
In addition to taking orders via the company website, some companies will also offer sales via the phone. Examples: Lands' End and L.L. Bean 
 
...
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SCM 300 Exam 2 questions 2023 with 1005 correct answers(Davila)
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Goal of waiting line management 
Balance the cost paid by the customers (time) with the cost paid by the company (money paid to maintain the system) 
 
 
 
Parts of a waiting line system 
Input Source 
Waiting Line 
Service Facility 
 
 
 
4 Managerial Consideration in Queues 
customers 
waiting line 
employees 
service facilities 
 
 
 
Basic waiting line terminology 
-queue*: line. 
 
-channel*: line. refers to the number of lines available at each step. 
 
-phase*: a single step in a process....
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SCM 300 EXAM 2 ASU DAVILA
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Brick-and-Mortar Business - Answer-a business that operates in a physical store without an internet presence 
 
Online or E-tailing - Answer-All products and services are sold to customers through an online website. Example: A 
 
Brick and Clicks - Answer-Companies that use both a physical store and the Web to sell their products and services. 
 
Clicks and Calls - Answer-In addition to taking orders via the company website, some companies will also offer sales via the phone. Examples: Lands' E...
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SCM 300 Exam 2 ASU Davila DAVILA ASU SCM 300 Arizona State University -Question and answers already passed
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SCM 300 Exam 2 ASU Davila DAVILA ASU SCM 300 Arizona State University -Question and answers already passed Brick-and-Mortar Business - correct answer a business that operates in a physical store without an internet presence 
 
Online or E-tailing - correct answer All products and services are sold to customers through an online website. Example: A 
 
Brick and Clicks - correct answer Companies that use both a physical store and the Web to sell their products and services. 
 
Clicks and Cal...
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SCM 300 Exam 2 ASU Davila Questions & Answers Already Graded A+
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Omni-channel retailing - ️️Retailers that are fully committed to engaging customers 
via catalogs, phone calls, websites, email, internet chatrooms, social media sites or 
mobile apps, and of course also in stores. 
Infinite population of customers - ️️The number of possible customers that may 
come into the store is very high (or unlimited). When a customer enters the system, the 
odds of another entering the system are not impacted in any significant manner. 
Brick-and-Mortar Business ...
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SCM 300 Exam 2 Questions with Correct Answers
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SCM 300 Exam 2 Questions with Correct Answers 
 
4 Retailing Options - Answer-1) Brick and Mortar - All products and services are sold to customers from physical stores. Example: McDonald's 
2) Online or E-tailing- All products and services are sold to customers through an online website. Example: A 
3) Bricks and clicks - Products can be bought from a physical store or from an online system. Example: Barnes and Noble and BN.com 
4) Clicks and calls - In addition to taking orders via the compa...
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NRF Certificate Test
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NRF Certificate Test 
 
which of the filling is a term for physical goods that are bought and sold? 
a. sales 
b. products 
c. pricing 
d. services - b. products 
 
which of the following is a standard term that describes the audience of retail stores - that is, the 
people who will buy things from the stores? 
a. manufacturers 
b. wholesalers 
c. buyers 
d. customers - d. customers 
 
which of the following is a term for intangible things, such as providing delivery, that are sold by 
retailers...
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NRF Certificate Test
- Exam (elaborations) • 10 pages • 2024
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NRF Certificate Test 
 
which of the filling is a term for physical goods that are bought and sold? 
a. sales 
b. products 
c. pricing 
d. services - b. products 
 
which of the following is a standard term that describes the audience of retail stores - that is, the 
people who will buy things from the stores? 
a. manufacturers 
b. wholesalers 
c. buyers 
d. customers - d. customers 
 
which of the following is a term for intangible things, such as providing delivery, that are sold by 
retailers...
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