Mssc safety stuvia - Study guides, Class notes & Summaries

1. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental -ANSWER External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. -ANSWER customer service 3. Vendors could be considered what type of customer? a) Main b) Substantial c) Internal d...

What are the fourteen Subindustries of Manufacturing -ASWER Chemicals Computers & Electronic Products Electrical Equipment & Appliances Food & Beverage Furniture Machinery Nonmetallic Minerals Petroleum & Coal Products Plastics & Rubber Production Primary and Fabricated Metals Printing Textile, Textile Products, Apparel & Leather Transportation Equipment Wood & Paper Moving and storage of materials is the concentration known as: -ASWER logistics and inventory control Apprentic...

1. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - Answer External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - Answer customer service 3. Vendors could be considered what type of customer? a) Main b) Substantial c) Internal ...

Clear statements of expectations are needed when __________. - Training employees - Ordering lunch - Writing safety manuals - Giving directions - ANSWER-Training employees After a new production employee has been taken through the __________ his or her participation is documented according to company policy. - Building tour - Evacuation procedures - Safety orientation - Payroll orientation - ANSWER-- Safety orientation Companies have a better ability to match workers to specific jo...

What are the fourteen Subindustries of Manufacturing - Answer Chemicals Computers & Electronic Products Electrical Equipment & Appliances Food & Beverage Furniture Machinery Nonmetallic Minerals Petroleum & Coal Products Plastics & Rubber Production Primary and Fabricated Metals Printing Textile, Textile Products, Apparel & Leather Transportation Equipment Wood & Paper Moving and storage of materials is the concentration known as: - Answer logistics and inventory control Appre...

Manufacturing - ANSWERThe process of changing raw or processed materials into products people can use. Frontline Workers - ANSWERAll of the people, from entry-level through first line supervisors, who work to produce a product or whose work supports production. Consumer Goods - ANSWERProducts designed for personal use Suppliers - ANSWERor vendors, are the companies that make and sell the parts, materials, and machines to the manufacturer used to make the product. Subindustries - ANSW...

The major responsibility of the president or general manager is to __________. - ANSWERSet the vision and create a plan What historic event / period marked the beginning of the manufacturing boom in the mid-to-late 18th century (1700s)? - ANSWERIndustrial Revolution In the late 20th century (1900s), two major developments impacted advanced manufacturing: quality/productivity tools AND __________. - ANSWERcomputers Many of the products that we eat and drink are advanced manufactured prod...

customer satisfaction should always be the first objective considered when developing ________ - Answer New or improved products a(n) _______ customer is a person or organization that receives services or products in exchange for compensation - Answer external The ___________ of the product describes the features required for the product to perform the tasks for which it was intended - Answer function Engineers working with manufacturing to become aware of tooling limitations and othe...

Clear statements of expectations are needed when __________. - Training employees - Ordering lunch - Writing safety manuals - Giving directions - ANSWERTraining employees After a new production employee has been taken through the __________ his or her participation is documented according to company policy. - Building tour - Evacuation procedures - Safety orientation - Payroll orientation - ANSWER- Safety orientation Companies have a better ability to match workers to specific job ...

What are the fourteen Subindustries of Manufacturing - ANSWERChemicals Computers & Electronic Products Electrical Equipment & Appliances Food & Beverage Furniture Machinery Nonmetallic Minerals Petroleum & Coal Products Plastics & Rubber Production Primary and Fabricated Metals Printing Textile, Textile Products, Apparel & Leather Transportation Equipment Wood & Paper Apprenticeships are sponsored by companies or: - ANSWERlabor unions Number of people directly employed in ma...