Mgt420 topic 5 assignment - Study guides, Class notes & Summaries

MGT 420 Topic 5 Assignment; West Coast Transit Case Study - ONLINE

West Coast Transit The West Coast Transit Company (WCT) is a small charter airline that began in 2005,being customer focused they recognized a need for providing short and affordable and flights from California to surrounding states. and within a year the company grew threefold. WCT is renowned for their employee-centered culture by offering benefits, salaries, and advancement opportunities which led to a positive impact on their customers. However, there are complaints from the employees, stat...