Itil v4 exam - Study guides, Class notes & Summaries

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C846 WGU - BUSINESS OF IT - APPLICATIONS, D336 - BUSINESS OF IT – APPLICATIONS / ITIL V4 FOUNDATIONS STUDY GUIDE BASED ON FINAL EXAM

C846 -ITIL ITILFND V4 Exam Actual Questions and Correct Answers Updated Version July 2023 Score 100% At Your First Attempt

Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. (Ch 2, pg 18) Value - correct answer The perceived benefits, usefulness, and importance of something. (Ch 2, pg 19) Organization - correct answer A person or a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives Customer - correct answer A person who defines the requirements f...

ITIL V4 Exam Questions and Answers 100% Solved | Rated A+ How does categorization of incidents assist incident management? - It helps direct the incident to the correct support area What value chain activity creates service components? - Obtain/Build What is the definition of warranty? - The assurance that a product or service will meet agreed requirements Identify the missing word in the following sentence. The purpose of the information security management practice is to [?] to organiz...

C846 -ITIL ITILFND V4 Exam Actual Questions and Correct Answers Updated Version July 2023 Score 100% At Your First Attempt