Customer service - Study guides, Class notes & Summaries

TAX3701 Assignment 2 (COMPLETE ANSWERS) Semester 2 2024 (798141) - DUE 13 September 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us... QUESTION 1 (35 marks, 63 minutes) Tau Steelworks (Pty) Ltd (Tau) is a South African company manufacturing a range of steel products used in building construction for the local and the export market. The company is not a small business corporation as defined and is also r...

MAC2602 Assignment 3 (COMPLETE ANSWERS) Semester 2 2024 - DUE 16 September 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us.. 1.1 Select one example of what should be reflected in a mission statement. a) We are a distribution organisation that provides fresh produce and high-quality produce to a network of independent retailers who trade under our brands. We are not in the grocery business; we are in the...

Rise Up Customer Service and Sales Exam Questions and Answers 100% CorrectRise Up Customer Service and Sales Exam Questions and Answers 100% CorrectRise Up Customer Service and Sales Exam Questions and Answers 100% CorrectRise Up Customer Service and Sales Exam Questions and Answers 100% Correct Active listening - ANSWER-A structured form of listening and responding that focuses the attention on the speaker. The listener must take care to attend to the speaker fully and understand any message...

Customer Service Test 100 Questions and Answers

NRF RISE UP CUSTOMER SERVICE ACTUAL /NEWEST 2024 WITH WELL SORTED QUESTIONS AND ANSWERS /GRADED A+/BEST FOR THAT GOOD GRADE

HDI-CSR (CUSTOMER SERVICE REPRESENTATIVE) PRACTICE TEST EXAM 2024 Recognizing that a customer's psychological needs must be met when resolving incidents is called? - correct answer Customer Call Differentiating What is the best way to minimize conflict with a customer? - correct answer Remain friendly towards the customer. A talkative customer can result in extended call times. What is the best practice for disengaging from a customer? - correct answer Recap the customer's actions....

NRF Customer Service Study Guide For 2024 Actual Exam Questions with Correct A A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer-Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well rec...

MNO2609 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 (399812) - DUE 19 July 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us . 1. Quality starts with understanding customer needs and ends when those needs are satisfied. In view of this statement, which statement is true explains quality? A. Quality is getting things wrong first but getting them right the second time. B Quality is doing thing throug...

Rise Up Customer Service Exam Questions and Answers

TAX2601 Assignment 3 (COMPLETE ANSWERS) Semester 2 2024 - DUE 2 September 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us... QUESTION 1 (12 marks) Easy Elevators (Pty) Ltd’s (“EE”) core business is the maintenance of elevators in residential and commercial buildings in the Gauteng region. It has service agreements with each of its customers and in terms of these, a monthly maintenance fee of R15 0...

FLORIDA 440 Exam Review Insurance Customer Service Rep Questions and Answers (2023 / 2024) (Verified Answers)

NRF Customer service exam study guide_ Questions/Answers 2022-23. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants A new customer comes into your department, but you are helping another customer. You should: • Focus all your attention on your current customer • Let the new customer wait his turn until you have complet...