Chaa exam 2019 qa - Study guides, Class notes & Summaries

Internal and external - Answer- Patient access service's customers are_____________________. External Customers - Answer- is Vital to ensure a positive healthcare experience for patients. Demonstrating compassion - Answer- is as significant (important) as competence in assuring that a clean & accurate claim is generated. All personnel providing services to patients and families - Answer- are responsible for knowing, promoting, and assisting patients to exercise their rights. At anyt...