Bit 3454 test 3 - Study guides, Class notes & Summaries

BIT 3454 Test 3Special Cause Variation - correct answer 1. Could Potentially fix immediately 2. Point falls outside control limits 3. OR nonrandom pattern within control limits Common Cause Variation - correct answer 1. Only way to reduce it is to improve the process 2. Random variation within control limits Generic Control Chart - correct answer 1. Method for monitoring a process to identify special causes of variation 2. Constructed by taking sample measurements of a process cha...

BIT 3454 Test 1Business Process - correct answer A business process is a series of steps of business activities, the purpose of which is ultimate customer satisfaction by providing what customers need, when they need it and the way they need it BPI: Business Process Improvement - correct answer BPI: A structured approach for continually optimizing business processes through analysis, modeling and monitoring—a systematic approach for solving business problems and helping organizations meet...

BIT 3454 Test 1Which tool is best for differentiating between special and common cause variation in a business process? - correct answer Control Chart T/F: The value of the ratio between improving and doing is expected to decrease in the future - correct answer False T/F: A rigid information technology system can make process improvement difficult - correct answer True T/F: Special cause variation is inherent to the process - correct answer False The values of DPMO that are typic...

BIT 3454 Test 2attribute - correct answer is a performance characteristic that is either present or absent in the product or service under consideration (e.g., in or out of tolerance, error/defect present or absent). Variable data - correct answer data that are continuous (e.g., length, weight, and time). Hypothesis testing - correct answer used to determine whether claims on product or process parameters are valid (SPC) Statistical Process Control - correct answer a procedure used ...

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