Wrt 350 - Study guides, Class notes & Summaries

Customer Relationship Management Systems - Answer customers are viewed as long term assets to be nurtured. The ideal system provides end to end customer care - the Web has served as a vehicle for CRM and as source of data for CRM supply chain management systems - Answer Deals with all flow of goods and services through a company Allows communication between supplier and customer in regards to inventory Electronic Data Interchange - Answer Defines standards so that managers have to work...

Anticipate and answer questions, help people perform a task, persuade people to do something (All Correct) Technical Communication seeks to... Let the data speak for themselves When trying to make sense of information, people should never... As long as a document is persuasive, it need not be clear and efficient. Of the following statements, which is least accurate? Consistently applies one cultural perspective An effective technical communicator does all of the following except... Headi...