Nrf test questions - Study guides, Class notes & Summaries

NRF Customer service 4 Test Questions with Answers All Correct Your business card or the sales receipt is a good place to make notes for a customer regarding: • Your work schedule so the customer can contact you in the future • The date a special order is due • An upcoming sale • All of the above - Answer-All of the above Customer complaints should be welcomed because they provide an opportunity to: • Do something different for a change • Get customers back to the st...

NRF Certification Test Exam All Questions from Actual Exam with 100% Correct Answers from Expert Updated

NRF Certificate Test UPDATED Exam Questions and CORRECT Answers which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - CORRECT ANSWER- b. products

NRF Chapter 4 Test Questions with Correct Answers If you receive counterfeit money, you should - Answer-delay the customer call the police write your initials an date in the white border _________________ can make a difference in your overall sales during the year - Answer-referrals ________________ is the best means of recommendations - Answer-word of mouth When following up with a customer, it is important to use a method suited to the __________________ - Answer-customer Whe...

NRF Certificate Test Questions and Answers 2023

NRF CUSTOMER SERVICES 2024 EXAM TEST GUIDE QUESTIONS AND VERIFIED CORRECT ANSWERS GRADE A+,,,,Alpha

NRF Certification Test Exam Questions And Answers 100% Verified Brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item...

NRF list 2 Test Questions with All Complete Solutions Culture - Answer-An integrated pattern of behavior, knowledge, and beliefs that are acquired from a group and passed on to future generations. Customer service - Answer-Making sure customers are sastified and will continue to buy the products or services of a company; any activity performed by the retailer to make it easier for a customer to select and purchase products and to increase the customer's satisfaction after the transaction...

NRF customer service chapter 3 Test Questions with Correct Answers Fraud - Answer-means of stealing by trickery, such as stolen debit/credit cards, counterfeit money, currency switching, package switching, refund fraud, refund abuse and stolen or bad checks loss - Answer-when assets of a business are stolen or missing due to error Physical Inventory - Answer-a type of inventory control in which every piece of merchandise in the store is counted Planogram - Answer-a visual map that ...

(sometimes referred to as overhead) the expenditures retailers incur during the course of normal business operations, such as rent & staff salaries: - operating expenses a business or person that sells products and/or services to customers: - retailers A customer has $300 to spend on a gift and is considering buying either a product at Best Buy or a product at Brooks Brothers. What type of competitive relationship exists between two retailers in this situation? - Replacement Competitors a ...