Cam certified apartmen - Study guides, Class notes & Summaries

What are the three keys to good customer service?• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community?• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport?• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques for dealing with peopl...

What are the three keys to good customer service?• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community?• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport?• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques for dealing with peopl...

What are the three keys to good customer service? - ANSWER-• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community? - ANSWER-• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport? - ANSWER-• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 ...

What are the three keys to good customer service?• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community?• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport?• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques for dealing with people ...

What are the three keys to good customer service?• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community?• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport?• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques for dealing with people ...

CAM Certified Apartment Manager Questions and Answers 100% Correct

What are the three keys to good customer service?• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community?• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport?• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques for dealing with peopl...

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

CAM Certified Apartment Manager| 50 questions| with 100% correct answers What are the three keys to good customer service? Correct Answer: • Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community? Correct Answer: • The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport? Correct Answer: • Express a genuine interest in the other person. • Be genuinely friendl...