Us postal service ssa - Study guides, Class notes & Summaries
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USPS Exam 421 SSA Questions With 100% Correct Answers
- Exam (elaborations) • 5 pages • 2024
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USPS Exam 421 SSA Questions With 100% 
Correct Answers 
Postal service employees operate under a mandate to protect and preserve the mail paced in its: - 
answerCustody 
What are 4 violations of security and sanctity of the mail - answerTheft, Open, Damage or 
Delay 
The first opportunity for a SSA to start the customer experience on a positive is: - 
answerDeliver 1st Impression 
Type of communication that can enhance or contradict messages: - answerNon-Verbal 
Communication 
The approach a SSA...
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SSA Academy 2019 flashcards Questions and Answers
- Exam (elaborations) • 32 pages • 2023
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SSA Academy 2019 flashcards Questions and Answers 
Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
 
 
A violation of the security and sanctity of the mail is: 
 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: 
 
 
The type of communication that can enhance or contradict messages is: 
 
The approach a Sales and Services Associate (SSA) can use to engage our customers...
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USPS SSA Exam Questions With 100% Correct Answers 2024
- Exam (elaborations) • 5 pages • 2024
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- $10.49
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USPS SSA Exam Questions With 100% 
Correct Answers 2024 
Postal service employees operate under a mandate to protect and preserve the mail place in its. - 
answerCustody 
A violation of security and sanctity of the mail is. - answerFailing to deliver the mail 
The first opportunity for a sales and service associate to start the customer experience on a 
positive note is too. - answerDeliver a first impression 
The type of communication that can enhance or contradict messages is - answerNon-verba...
-
USPS SSA Exam Questions With 100% Correct Answers
- Exam (elaborations) • 5 pages • 2024
- Available in package deal
-
- $10.49
- + learn more
USPS SSA Exam Questions With 100% 
Correct Answers 
Postal service employees operate under a mandate to protect and preserve the mail place in its. - 
answerCustody 
A violation of security and sanctity of the mail is. - answerFailing to deliver the mail 
The first opportunity for a sales and service associate to start the customer experience on a 
positive note is too. - answerDeliver a first impression 
The type of communication that can enhance or contradict messages is - answerNon-verbal 
co...
-
USPS SSA Exam Questions With 100% Correct Answers
- Exam (elaborations) • 5 pages • 2024
- Available in package deal
-
- $10.49
- + learn more
USPS SSA Exam Questions With 100% 
Correct Answers 
Postal service employees operate under a mandate to protect and preserve the mail place in its. - 
answerCustody 
A violation of security and sanctity of the mail is. - answerFailing to deliver the mail 
The first opportunity for a sales and service associate to start the customer experience on a 
positive note is too. - answerDeliver a first impression 
The type of communication that can enhance or contradict messages is - answerNon-verbal 
co...
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SSA Academy 421 Exam Questions with Correct Answers 2024
- Exam (elaborations) • 12 pages • 2024
- Available in package deal
-
- $12.00
- + learn more
Postal Service employees operate under the mandate to protect and preserve the mail placed in its: - Custody 
A violation of the security and sanctity of the mail is: - Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: - Deliver a first impression 
The type of communication that can enhance or contradict messages is: - Non- verbal communication 
The approach a Sales and Services Associate (SSA) ca...
-
USPS SSA Exam Questions With 100% Correct Answers 2024
- Exam (elaborations) • 5 pages • 2024
-
- $10.49
- + learn more
USPS SSA Exam Questions With 100% 
Correct Answers 2024 
Postal service employees operate under a mandate to protect and preserve the mail place in its. - 
answerCustody 
A violation of security and sanctity of the mail is. - answerFailing to deliver the mail 
The first opportunity for a sales and service associate to start the customer experience on a 
positive note is too. - answerDeliver a first impression 
The type of communication that can enhance or contradict messages is - answerNon-verba...
-
USPS Exam 421 SSA Questions With 100% Correct Answers
- Exam (elaborations) • 5 pages • 2024
- Available in package deal
-
- $10.49
- + learn more
USPS Exam 421 SSA Questions With 100% 
Correct Answers 
Postal service employees operate under a mandate to protect and preserve the mail paced in its: - 
answerCustody 
What are 4 violations of security and sanctity of the mail - answerTheft, Open, Damage or 
Delay 
The first opportunity for a SSA to start the customer experience on a positive is: - 
answerDeliver 1st Impression 
Type of communication that can enhance or contradict messages: - answerNon-Verbal 
Communication 
The approach a SSA...
-
Sales and services associate academy Exam Questions With 100% Correct Answers
- Exam (elaborations) • 11 pages • 2024
-
- $12.49
- + learn more
Sales and services associate academy Exam 
Questions With 100% Correct Answers 
theft - answerTaking something that does not belong to you 
Destruction or damage of mail - answerDeliberately damanaging or losing of mail 
Delay of mail - answerImproperly detaining of deliberately failing to deliver mail in 
accordance with the service standards prescribed for each class of mail 
Opening - answerNo one except those employed by the postal service can do this 
SSDA - answerPerforms many of the same ...
-
Sales and services associate academy Exam Questions With 100% Correct Answers
- Exam (elaborations) • 11 pages • 2024
-
- $12.49
- + learn more
Sales and services associate academy Exam 
Questions With 100% Correct Answers 
theft - answerTaking something that does not belong to you 
Destruction or damage of mail - answerDeliberately damanaging or losing of mail 
Delay of mail - answerImproperly detaining of deliberately failing to deliver mail in 
accordance with the service standards prescribed for each class of mail 
Opening - answerNo one except those employed by the postal service can do this 
SSDA - answerPerforms many of the same ...
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