Publix test stuvia - Study guides, Class notes & Summaries

What does FIFO stand for? - ANSWER-First in First out What type of equipment is used to merchandise meat and cheese? - ANSWER-Carlson System What are the steps of legendary service? - ANSWER-1. Greet the customer by name if possible and smile. 2. Use your observation skills to engage customer 3. Create their happily ever after 4. Thank the customer and invite them back What do you do in the first step of legendary customer service? - ANSWER-Greet all customers when they're with...

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JCT - ANSWERjob class training RESPOND - ANSWERrelax, evaluate, smile, be proactive, offer assistance, never panic, deliver Publix spirit PLUS - ANSWERpayroll lookup system WOR - ANSWERweekly operating report USDA - ANSWERunites states department of agriculture AR - ANSWERautomated replenishment CALM - ANSWERstay cool, apologize for the problem, listen with empathy, make it right SPMG - ANSWERspecialty product management guide COOL - ANSWERcountry of origin labeling DS...

How long do you sharpen the back of a slicer blade? - ANSWER2 Seconds How long do you sharpen the front of the slicer blade? - ANSWER30 Seconds Tag Group: Publix and Boar's Head Ham - ANSWERPink Tag Group: Publix and Boar's Head Roast Beef - ANSWERRed Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - ANSWEROrange Tag Group: Boar's Head cheese - ANSWEROrange Tag Group: Misc. Meats and Cheeses - ANSWERPurple Tag Group: Specialty cheeses, salads, and ...

How many days does a Meat & Cheese platter get? - ANSWER2 days Which of the following gets 2 days? A.) Sub Selection Platter B.) Wrap Variety Platter C.) All American Platter - ANSWERC.) All American Platter How many days does a Publix Turkey Ringleader get? - ANSWER1 day Where do you look for info on Cubanitos? - ANSWERDeli Platter Guide What two chemicals cant be combined? (Can/ will cause permanent lung damage) - ANSWERBlock Whitener and Q San What chemical is kept separate ...

JCT - ANSWERjob class training RESPOND - ANSWERrelax, evaluate, smile, be proactive, offer assistance, never panic, deliver Publix spirit PLUS - ANSWERpayroll lookup system WOR - ANSWERweekly operating report USDA - ANSWERunites states department of agriculture AR - ANSWERautomated replenishment CALM - ANSWERstay cool, apologize for the problem, listen with empathy, make it right SPMG - ANSWERspecialty product management guide COOL - ANSWERcountry of origin labeling DS...

5 steps to customer service - ANSWER1. welcome customer 2. use customers name 3. take care of needs 4. thank the customer 5. invite them back Dynamic Selling - ANSWERGreet Discover Recommend Close Day of Production - ANSWERthe day produced, recieved, or somehow affected (such as frozen) Fifo - ANSWERfirst in, first out Tare weight - ANSWERweight of the container a product is packaged in what is envirox TB, its uses, and location in the store - ANSWERto clean up blood and...

How long do you sharpen the back side of a slicer blade? - ANSWER2 seconds How long do you sharpen the front of a slicer blade? - ANSWER30 seconds Tag Group: Publix and Boar's Head Ham - ANSWERPink Tag Group: Publix and Boar's Head Beef - ANSWERRed Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - ANSWEROrange Tag Group: Boar's Head cheese - ANSWEROrange Tag Group: Misc. Meats and Cheeses - ANSWERPurple Tag Group: Specialty cheeses, salads, and mis...

Customer Value - ANSWERAlways look to add value to the role you play,carefully order, and handle products to prevent out of stock and ensure product quality. Intolerance of waste - ANSWERjob efficiency, controlling supply usage, preventing damages, awareness and report losses or theft, recycling Dedicated to the dignity, value, and employment security of our associates - ANSWERenhancing your role, adding my value and achieving tasks quickly and efficiently and correctly adds to the securit...