Naham exam - Study guides, Class notes & Summaries

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CHAA Exam | updated with complete solution | 100% verified
Exam (elaborations) • 50 pages • 2023

CHAA Exam | updated with complete solution | 100% verified CHAA - Certified Healthcare Access Associate NAHAM - The National Association of Healthcare Access Management AIDET - Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback - Is the formal and informal process of obtaining and re...

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CHAA Exam With Complete Solutions.
Exam (elaborations) • 55 pages • 2023
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CHAA Exam With Complete Solutions.

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CHAA Exam QUESTIONS AND ANSWER
Exam (elaborations) • 59 pages • 2023

CHAA Exam QUESTIONS AND ANSWER CHAA - ANSWER Certified Healthcare Access Associate NAHAM - ANSWER The National Association of Healthcare Access Management AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - ANSWER occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining an...