Itil 4 foundation exam - Study guides, Class notes & Summaries

ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management - correct answer A. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" Rationals: B. Incorrect. The 'incident management' practice deals only ...

ITIL 4 Foundation Exam Questions and Answers

ITIL 4 FOUNDATION EXAM REVIEW QUESTIONS AND ANSWERS, GRADED A+. VERIFIED/ governance - -the means by which an organization is directed and controlled service management - -A set of specialized organizational capabilities for providing value to customers in the form of services value - -the perceived benefits, usefulness, and importance of something Who determines the perceived value? - -the RECIPIENT value is objective - -False organization - -a person or a group of people that have it...

ITIL 4 Foundation Practice Exam 2024/2025 With complete solutions latest update

ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+

ITIL 4 Foundation Exam Review Questions and Answers

governance - correct answer the means by which an organization is directed and controlled service management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services value - correct answer the perceived benefits, usefulness, and importance of something Who determines the perceived value? - correct answer the RECIPIENT value is objective - correct answer False organization - correct answer a person or a group of peop...

ITILFND_V4 Real Exam Questions and Answers;ITIL 4 Foundation 200 Q&As Updated 2024/2025 Solved 100%

ITIL 4 Foundation Practice Exam with Rationale | Questions and answers | 2024/25