Itil 4 b - Study guides, Class notes & Summaries

CSA-ServiceNow Questions and Answers Graded A+ NO.1 Which would NOT appear in the History section of the Application Navigator? A. Records B. UI Pages C. Lists D. Forms UI Pages NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? A. Maintain Categories B. Maintain Items C. Content Items D. Items Maintain Items Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:06 ...

WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024. *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ab...

CSSLP Sample Exam (2024) QUESTION 1 An organization has signed a contract to build a large Information System (IS) for the United States government. Which framework, guideline, or standard would BEST meet government information processing requirements? A. Control Objectives for Information and Related Technology (COBIT) B. Information Technology Infrastructure Library (ITIL) C. National Institute of Standards and Technology (NIST) D. International Organization for Standardization...

ITIL 4 Exam Questions And Answers 100% Pass 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk - answerA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A...

CSSLP Sample Exam (2024) Questions and Answers 100% Pass QUESTION 1 An organization has signed a contract to build a large Information System (IS) for the United States government. Which framework, guideline, or standard would BEST meet government information processing requirements? A. Control Objectives for Information and Related Technology (COBIT) B. Information Technology Infrastructure Library (ITIL) C. National Institute of Standards and Technology (NIST) D. International Organiz...

CSSLP Sample Exam (2024) Questions and Answers 100% Pass QUESTION 1 An organization has signed a contract to build a large Information System (IS) for the United States government. Which framework, guideline, or standard would BEST meet government information processing requirements? A. Control Objectives for Information and Related Technology (COBIT) B. Information Technology Infrastructure Library (ITIL) C. National Institute of Standards and Technology (NIST) D. International Organiz...

ITIL 4 Exam Questions2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A possible event that could cause harm or loss,...

CISSP Exam Questions And Answers 1. Which of the following best describes the relationship between COBIT and ITIL? A. COBIT is a model for IT governance, whereas ITIL is a model for corporate governance. B. COBIT provides a corporate governance roadmap, whereas ITIL is a customizable framework for IT service management. C. COBIT defines IT goals, whereas ITIL provides the process-level steps on how to achieve them. D. COBIT provides a framework for achieving business goals, whereas ITIL def...

Service Now Certified System Administrator(CSA) Exam : CSA Title : ServiceNow Certified System Administrator Vendor : ServiceNow Version : V12.75 Service Now Certified System Administrator(CSA) NO.1 Which would NOT appear in the History section of the Application Navigator? A. Records B. UI Pages C. Lists D. Forms Answer: B NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? A. Maintain Categor...

Certified Information Systems Auditor (CISA) Cert Guide 109 Questions with Verified Answers Which of the following best describes a baseline document? a. A PCI industry standard requiring a 15-minute session timeout b. Installation step recommendations from the vendor for an Active Directory server c. A network topography diagram of the Active Directory forest d. Security configuration settings for an Active Directory server - CORRECT ANSWER D. A baseline is correct because it is a platfo...