Hca 102 - Study guides, Class notes & Summaries

What is a stressor? correct answer: something that causes a state of strain or tension. Sallys teddy bear is afraid of the dark and needs a nightlight. This is an example of what defense mechanism? correct answer: projection If a person is stressed and as a result experiences a change in appetite, this can be related to what? correct answer: burnout To stay organized you should do what? correct answer: gather needed equipment ahead of time The African American population is at a ...

What is paraphrasing - Restating another persons message in your own words Why is paraphrasing important ? (2) - -shows the person that you understood their message -lets them know you're interested in what they're saying -lets them know that you care -allows sender to correct you What is empathy - Understanding the feelings of another person by seeing things from their perspective What two skills are needed to express empathy? - Listening and responding Is it alway...

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