Cob 204 final exam - Study guides, Class notes & Summaries

COB 204 Final UPDATED Exam Questions and CORRECT Answers Jan is deciding on ordering inventory for the next two months for her auto parts store. She is using historical sales data from previous years for this time period and projected demand from her industry trade group. Jan is making her decision primarily as a(n) ________________ decision. A) structured B) unstructured C) personal D) irrational - CORRECT ANSWER- A

Which of the following best describes CRM? - ANSWER- a way of thinking and acting Which of the following is an important enabler of CRM? - ANSWER- recognizing that there are many customer touch points Which of the following is NOT a customer touch point? - ANSWER- none of the above - all are touch points Which of the following is a customer touch point? - ANSWER- telephone contact e-mail Web sites customer visits to a store Which of the following statements concerning customer relations...

COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE Which of the following best describes CRM? - ANSWER- a way of thinking and acting Which of the following is an important enabler of CRM? - ANSWER- recognizing that there are many customer touch points Which of the following is NOT a customer touch point? - ANSWER- none of the above - all are touch points Which of the following is a customer touch point? - ANSWER- telephone contact e-mail Web sites customer visits to ...

Review questions for final exam COB 204. ( Accurately answered) Jan is deciding on ordering inventory for the next two months for her auto parts store. She is using historical sales data from previous years for this time period and projected demand from her industry trade group. Jan is making her decision primarily as a(n) ________________ decision. structured unstructured personal irrational - -structured Structured decision making has the following characteristics: (requires mult...

JMU COB 204 Final Exam Questions and Answers What is Data? - ANSWER-Recorded facts or figures What is Information? - ANSWER-Knowledge derived from data What is the goal of MIS? - ANSWER-uses information systems to create a sustainable competitive advantage What makes something good information? - ANSWER-requires that data be accurate and timely What is an information system? - ANSWER-the assembly of hardware, software, data, procedures and people Five Component Framework - ANSWER-elemen...

COB 204 test Questions and answers, graded A+. VERIFIED/ According to the table in the Syllabus, which of the following groups of items are typically considered Homework Assignments? Exams, Projects, Papers Business Intelligence Tests None Correct! Readings, Online Quizzes, Access Project, Sharepoint Project - -Readings, Online Quizzes, Access Project, Sharepoint Project How many exams are scheduled for this course? 1 2 3 4 - -3 On what day is the Final Exam for this cour...

COB 204 Final Exam