Cloud consultant - Study guides, Class notes & Summaries

Service Cloud Consultant VERIFIED SOLUTIONS 100% PASS GUARANTEE Support department is overwhelmed with emails from customers facing different kinds of undocumented issues that require troubleshooting. What is a solution that would help resolve complex issues quickly? - ANSWER Hire technical support agents to provide phone support to customers KCS is a methodology that focuses on utilizing knowledge to increase with self-service and improve operational efficiency. What does KCS st...

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the projec...

Salesforce Nonprofit Cloud Consultant Certification Prep Questions With Complete Solutions

Salesforce Sales Cloud Consultant exam 2024 What are the three areas of Sales Metrics, KPI's and Business Challenges - correct answer 1. Lead Management 2. Opportunity Management 3. Forecast, Revenue and Performance For Sales Metrics, what are the aspects of Lead Management - correct answer 1. Number of Leads Converted 2. Lead Qualification score 3. Leads by source For Sales Metrics, what are the aspects of Opportunity Management - correct answer 1. Sales Pipeline 2. Number of ...

Non-Profit Cloud Consultant Exam - Knowledge Check Exam 2024;(Correctly solved)

SALES CLOUD CONSULTANT EXAM 2024 Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review? A. Dashboard of user login history B. Count of new lead records created C. Number of activities tied to opportunities D. Opportunity pipeline report grouped by month - correct answer D. Opportunity pipeline report grouped by month When the billi...

Sales Cloud Consultant Certification Questions and Answers (Latest Update 2024)

Non-Profit Cloud Consultant Exam - Knowledge Check UPDATED ACTUAL Questions and CORRECT Answers Data Model: What standard objects does NPSP leverage? - CORRECT ANSWER- Account Contact Opportunity Opportunity Contact Roles Tasks/Activities Account Model: What are the Account Model options? - CORRECT ANSWER- Household 1-to-1 Individual or "Bucket" mod

Salesforce Sales Cloud Consultant test with verified solutions

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the projec...