Cam certified apartmen - Study guides, Class notes & Summaries

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

What are the protected classes that the federal Fair Housing Act and its amendments recognize? • Race • Color (shade of skin) • Religion • National Origin • Sex (including sexual harassment) • Familial Status • Handicap What are some of the ways a company can comply with fair housing laws? Everyone can be held personally liable for a violation, including, but not limited to, the individual leasing consultant, assistant manager, maintenance personnel, community man...

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

What are the three keys to good customer service?• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community?• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport?• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques for dealing with people ...

What are the three keys to good customer service? -ANSWER• Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community? -ANSWER• The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport? -ANSWER• Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniq...

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

CAM Certified Apartment Manager 2023 Questions and Answers with complete solution

CAM,Certified Apartment Manager Exam Prep (Latest 2024/ 2025 Update) |Qs & As| 100% Correct| Grade A (Verified Answers) Q: Changes in the rules, services, practices, or policies that allow individuals with disabilities equal enjoyment of housing? Answer: Accommdations Q: What is the first phase of the leasing process? Answer: Marketing and advertising Q: When criminal activity occurs on the property, what does the manager have the responsibility to do? Answer:...

What are the three keys to good customer service? Correct Answer: • Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community? Correct Answer: • The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport? Correct Answer: • Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreem...