Wgu c215 stuvia - Study guides, Class notes & Summaries

WGU C215 Operations Management Exam 2023-2024 Questions and Answers 100% AccurateWGU C215 Operations Management Exam 2023-2024 Questions and Answers 100% AccurateWGU C215 Operations Management Exam 2023-2024 Questions and Answers 100% AccurateWGU C215 Operations Management Exam 2023-2024 Questions and Answers 100% AccurateAdvertising revenue model - ANSWER-Provides users with information on services and products and provides an opportunity for suppliers to advertise Affiliate revenue model - ...

Total Quality Management (TQM) Philosophy - ANSWER 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - ANSWER Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Six Sigma - ANSWER A disciplined, data-dri...

Total Quality Management (TQM) Philosophy - ANSWER-1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - ANSWER-Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Six Sigma - ANSWER-A disciplined, data-driven...

Fitness for use - ANSWER How well the product performs for its intended use Support Services - ANSWER quality defined in terms of the support provided after the product or service is purchased Value for Price Paid - ANSWER Evaluation of usefulness vs. price paid Psychological Criteria - ANSWER Focuses on judgmental evaluations of what constitutes product or service excellence. 14 Points for Quality Improvement - ANSWER Created (by Deming) to guide companies in quality improvement str...

Advertising revenue model - ANSWER-Provides users with information on services and products and provides an opportunity for suppliers to advertise Affiliate revenue model - ANSWER-Companies receive a referral fee for directing business to an affiliate Appraisal cost - ANSWER-The cost associated with uncovering defects Automated order entry systems - ANSWER-A method using telephone models to send digital orders to suppliers. Backwards integration - ANSWER-Owning or controlling sources...

appraisal costs - ANSWER Costs incurred in the process of uncovering defects Benchmarking - ANSWER Studying the business practices of other companies for purposes of comparison Cause-and-effect diagrams - ANSWER A chart that identifies potential causes of particular quality problems. Checklist - ANSWER A list of common defects and the number of observed occurrences of these defects Conformance to specifications - ANSWER How well a product o service meets the targets and tolerances de...

ABC Classification - ANSWER a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) - ANSWER The small percentage of defects that consumers are willing to accept. Acceptable Sampling - ANSWER The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results Action Bucket - ANSWER The current time period Action Notices - ANSWER Output from an MRP system that identifie...

appraisal costs - ANSWER Costs incurred in the process of uncovering defects Benchmarking - ANSWER Studying the business practices of other companies for purposes of comparison Cause-and-effect diagrams - ANSWER A chart that identifies potential causes of particular quality problems. Checklist - ANSWER A list of common defects and the number of observed occurrences of these defects Conformance to specifications - ANSWER How well a product o service meets the targets and tolerances de...

Total Quality Management (TQM) Philosophy - ANSWER 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - ANSWER Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Six Sigma - ANSWER A disciplined, data-dri...

Which definition is used for quality evaluates how well a product performs its intended function? -Statistical Quality Control Charts -Fitness quality for use -Product design quality -14 points for quality improvement - ANSWER Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? -Statistical Quality Control Charts -Fitness quality for use -Product design quality -14 points for quality improvement - ANSWER ...