Ticket cases - Study guides, Class notes & Summaries

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

1000 feet - how far does a defendant found guilty of sex crimes have to live from a school or child care facility 2 degrees - how many degrees of sexual misconduct? 5 years of the commission of the offense - arson first degree, arson second degree, knowingly burning or exploding - how long to commence prosecution? 500 feet - how far must they stay away from school or child care facility? Presence or loitering within how many feet? 6 months of its commission - any infraction must be filed ...

Boys State Bar Exam Practice — CA (79 Questions) With Complete Verified Solution Who can file and prosecute criminal charges against persons believed to have committed a crime? - County District Attorney or State Attorney General Defendant (in criminal case) - A person charged with a criminal offense In whose name are cases filed against a person charged with a criminal offense? - Cases are filed in the name of PEOPLE OF THE STATE OF CALIFORNIA against the person charged with a crime What...

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four primary sources of US laws? - constitutional, statutory, administrative, case law/common law doctrines laws establish - rights, duties, and privleges U.S. Constitution is the - supreme law of the land Statutory law includes - federal/state legislation, local ordinances, and uniform laws Admin. law includes - federal/state agenies Case law and common law doctrines include - court rulings King's courts used - precedent what established common law tradition? - King's cou...

Zendesk Training Exam Questions With 100% Correct Answers Graded A+ What tickets should be handled first? New/Open tickets What sort filter should be used? Sort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? Cancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject False: Ticket Names should ALWAYS have description, case type, and term number when possible. What should yo...

PEGA Exam Review questions & Answers, Graded A+ What is the significance of a unified platform? - -With a unified platform, you configure applications using a consistent set of components. The use of a consistent set of components reduces the application development time. To ensure visibility among all team members to an overall application design, which app dev approach does Pega use? - -model-based application approach If a case manager oversees the efforts of a case worker, what do...

Summary *2024* LPC Commercial Law & Intellectual Property (CLIP) – BPP Distinction Level Notes & Step-by-Step Exam Solutions What is the difference between unilateral and a bilateral contract? Bilateral - parties assume obligation to each other. Unilateral - 1 party makes an offer for an act to be performed by other party/parties. Relevant statute to put in answer Sale of goods in a B2B context (governed by SGA 1979 and UCTA 1977) -SGSA 1982 For contract terms and exemptions questions T...

Zendesk Training Exam Questions With 100% Correct Answers What tickets should be handled first? - answerNew/Open tickets What sort filter should be used? - answerSort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? - answerCancelations, returns/exchanges, and voicemails True or False: You do not need to update the ticket subject - answerFalse: Ticket Names should ALWAYS have description, case type, and term number when possible. What shou...

AIRPORT CODE - A three letter code to identify a specific airport. This is how airports are displayed in GDS's and is how we and our customers often refer to cities in internal communications. ALLIANCE - Relationship among two or more airlines in which they may cooperate in marketing and sales, scheduling & sometimes maintenance, training, purchasing or other areas. Almost always include code share arrangements, synchronized schedules at connection points, & joint marketing efforts ...