Marketing and sales ahlei - Study guides, Class notes & Summaries

Marketing and Sales AHLEI

Marketing and Sales AHLEI

Which of the following statements best describes employee empowerment? Employee empowerment gives employees the authority to make on-the-spot decisions to respond to guest needs-decisions that used to be made only by managers. When an inquiry call is received by the sales department: It's important to listen and ask questions to determine the caller's needs. Having employees spend a night as "guests" in the property is an effective way of: increasing the product knowledge of employees ...

AHLEI Exam Questions & Answers 2024/2025 Chapter 1 - ANSWERS Noncommercial operations - ANSWERSo Schools o Hospitals o Military o Nursing homes. Hotel sales and marketing department - ANSWERSresponsible for attracting guests to the property, making group bookings, and handling convention services. o Often involved with advertising and public relations. Revenue and support centers - ANSWERShelps managers organize their planning and effectively operate each service outlet. Mu...

AHLEI Exam Review ALL ANSWERS 100% CORRECT SPRING FALL -2023/2024 SOLUTION GUARANTEED GRADE A++ Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets. b. Room service is typically the most profitable food service operation in a hotel. c. The restaurant manager in a hotel has greater decision-making powers than a manager of a freestandi...

AHLEI ACTUAL EXAM REVIEW WITH COMPLETE SOLUTION /SOLVED 2024 AND GRADED A+ Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets. b. Room service is typically the most profitable food service operation in a hotel. c. The restaurant manager in a hotel has greater decision-making powers than a manager of a freestanding restaurant. d. Cat...

AHLEI ACTUAL EXAM REVIEW WITH COMPLETE SOLUTION /SOLVED 2024 AND GRADED A+ Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets. b. Room service is typically the most profitable food service operation in a hotel. c. The restaurant manager in a hotel has greater decision-making powers than a manager of a freestanding restaurant. d. Cat...