Itil 4 study guide - Study guides, Class notes & Summaries

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...

WGU IT Project Management Study Guide 2-2 Questions with Answers Study Guide Practice Quiz MSITM 1. What is P more of a representative of as a business model? Consumer-to-Business (C2B) 2. What is an example of "CIO theory of reciprocity"? If we had a real-time inventory management system, we could increase revenue by $10 million. 3. If an organization were to have only one e-policy, that is the starting point and the umbrella for any other policies the organization might establish...

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...

Service Management - Answer- A set of specialized organizational capabilities for enabling value for customers in the form of services Service Management - Answer- A set of specialized organizational capabilities for enabling value for customers in the form of services Output - Answer- Tangible or intangible deliverable of an activity Outcome - Answer- Result for a stakeholder produced by one or more outputs. Cost - Answer- Amount or money spent on a specific activity or resource ...

ITIL® 4 Foundation (Exams #1-6) Q&A_ Spring 2022-23. USE (Ctrl +F) or key words to get to your question (Answered) ITIL® 4 Foundation ( Exam #1) What is the definition of a service? Identify the missing word(s) in the following sentence. Utility is the [?] offered by a product or service to meet a particular need. Identify the missing word in the following sentence. [?] is the practice of ensuring that risks are properly assessed, authorizing changes to proceed, and managing a cha...

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...

CISA Chapter 2 Exam 218 Questions with Verified Answers Organizations should define IT strategies, policies, standards and operating procedures in line with... - CORRECT ANSWER organizational goals and objectives In order to provide assurance to stakeholders that IT services are aligned with the business vision, mission and objectives, top management should implement... - CORRECT ANSWER an IT governance framework The committees, made up of _____________ will examine and approve the IT s...

ITIL Foundations Study Guide Review With Questions And Answers All Are Correct Answers Which of the following examples is a source of best practice? A. A hardware supplier B. A service management tool C. ISO / IEC 20000 D. A consultancy organization Correct Answer: Answer C: ISO / IEC 20000 as a standard is a source of best practice. Which is the CORRECT explanation of how a service facilitates an outcome? A. By enhancing the performance of associated tasks and reducing the effect o...

ITIL 4 Foundations Exam Solution Guide (2022 updated) PESTLE (list) - Political Economic Social Technological Legal Environmental 4 dimensions of service management - organizations & people information & technology partners & suppliers value streams & processes components of the service value system - inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value service val...