Itil® 4 foundation - Study guides, Class notes & Summaries

ITIL® 4 Foundation (Practice Exam #5)/ Questions and answers. VERIFIED/ What is the definition of service management? - -A set of specialized organizational capabilities for enabling value to customers Identify the missing word(s) in the following sentence. A user is a person who uses [?]. - -Services What is the definition of a change? - -The addition, modification, or removal of anything that could have a direct or indirect effect on services What is defined as a cause, or potential...

ITIL® 4 Foundation (Practice Exam #5) Questions And Answers Already Passed

ITIL® 4 Foundation (Practice Exam #4) with Verified Correct Answers

Identify the missing word(s) in the following sentence. Service management is a set of specialized organizational [?] for enabling value for customers in the form of services. - Accurate AnswersCapabilities What is the definition of a configuration item? - Accurate AnswersAny component that needs to be managed in order to deliver an IT service Identify the missing word(s) in the following sentence. An incident is a(n) [?] interruption to a service or reduction in the quality of a service. ...

ITIL® 4 FOUNDATION (PRACTICE EXAM #5) REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ What is the definition of service management? - -A set of specialized organizational capabilities for enabling value to customers Identify the missing word(s) in the following sentence. A user is a person who uses [?]. - -Services What is the definition of a change? - -The addition, modification, or removal of anything that could have a direct or indirect effect on services What is defined as ...

Identify the missing word(s) in the following sentence. Service management is a set of specialized organizational [?] for enabling value for customers in the form of services. - Answer Capabilities What is the definition of a configuration item? - Answer Any component that needs to be managed in order to deliver an IT service Identify the missing word(s) in the following sentence. An incident is a(n) [?] interruption to a service or reduction in the quality of a service. - Answer ...

ITIL® 4 Foundation questions with correct answers

ITIL® 4 Foundation Practice Exam 2023

ITIL® 4 Foundation (Practice Exam #4) questions with correct answers

According to ITIL® 4, which of these technologies offer fresh opportunities for value creation? BLOCKCHAIN ML IAAS CLOUD COMPUTING Which of these are valid levels of the ITIL 4 certification scheme? Instruction: Choose all options that best answer the question. Answer Choices ITIL® Specialist ITIL® Master ITIL® Foundation ITIL® Practitioner ITIL® Leader ITIL® Expert ITIL® Specialist ITIL® Master ITIL® Foundation ITIL® Leader What is the passing percentage score ...