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CPHQ Practice Questions and answers correctly solved 2024 In managed care, the most widely used performance measures are - correct answer HEDIS Healthcare Effectiveness Data and Information Set When conducting a sentinel event review, a root cause analysis - correct answer identifies gaps in patient care processes. a nurse discovered the wrong hip had been replaced. A healthcare quality professional should - correct answer perform a root cause analysis. a major responsibility of senior...

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2011 MOQ 1- In evaluating "long waiting times," a healthcare quality professional best demonstrates components related to staffing, methods, measures, materials, and equipment utilizing A. a run chart. B. a histogram. C. a pie chart. D. an Ishikawa diagram. - ANSWER-EXPLANATIONS: A. Run charts are used to track data over time. B. Histograms and bar charts are used to show distribution. C. Pie charts are used to compare parts of a whole. D. An Ishikawa (cause and effect) diagram he...

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1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...

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