Chaa stuvia - Study guides, Class notes & Summaries

Internal and external - ANSWER-Patient access service's customers are_____________________. External Customers - ANSWER-is Vital to ensure a positive healthcare experience for patients. Demonstrating compassion - ANSWER-is as significant (important) as competence in assuring that a clean & accurate claim is generated. All personnel providing services to patients and families - ANSWER-are responsible for knowing, promoting, and assisting patients to exercise their rights. At anytime ...

Accreditation - ANSWER-Defined as "a self-assessment and external peer assessment process used by healthcare organizations to accurately assess their level of performance in relation to established standards and to implement ways to continuously improve." Examples include: TJC, Healthcare Accreditation Program, DNVGL helps organize patient safety efforts, improves risk management, provides education, provides professional advice, authority for Medicare certification and other third party...

A financial counselor/Financial Assistance - ANSWER-In accordance with Section 501(r) regulations through the Affordable Care Act, a hospital must establish a written financial assistance policy and make it available to patients. Batch Processing - ANSWER-Execution of a series of jobs in a computer program without manual intervention; it is used to help maximize the use of computer resources and stabilize response time by performing system-intensive work during hours when users are less likel...

Under Title III of the Americans with Disabilities Act, hospitals are required to: - ANSWERProvide resources to eliminate barriers in communicaton What is not important when initiating a patient satisfaction survey - ANSWERWhat data measures are needed to care for the patient Which is not purpose of any quality improvement program - ANSWERBlame someone for the mistake Which of the following is not present satisfaction survey - ANSWERCMS survey All of the following are ways we communi...

CHAA Certification Exam 2023-2024 Questions and Answers 100% CorrectCHAA Certification Exam 2023-2024 Questions and Answers 100% CorrectCHAA Certification Exam 2023-2024 Questions and Answers 100% CorrectAccepting Assignment - ANSWER-When a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Access - ANSWER-The Patient's ability to obtain medical care. The ease of access is ...

CHAA Certification Questions and Answers 100% CorrectCHAA Certification Questions and Answers 100% CorrectCHAA Certification Questions and Answers 100% CorrectCHAA Certification Questions and Answers 100% Correct Accepting Assignment - ANSWER-When a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Access - ANSWER-The Patient's ability to obtain medical care. The ease...

Scatter Diagram - ANSWER-A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - ANSWER-a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart - ANSWER-A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure - ANSWER-A number assigned to an object...

CHAA TEST 2023-2024 QUESTIONS AND ANSWERS 100% CORRECT CHAA TEST 2023-2024 QUESTIONS AND ANSWERS 100% CORRECT CHAA TEST 2023-2024 QUESTIONS AND ANSWERS 100% CORRECT Under tittle III of the Americans with disabilities act, hospitals are required to: - ANSWER-Provide resources to eliminate barriers in communication What is NOT important when initiating a patient satisfaction survey? - ANSWER-What data measures are needed to care for the patient Which is not a purpose of any quality im...

Scatter Diagram - ANSWER-A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - ANSWER-a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart - ANSWER-A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure - ANSWER-A number assigned to an object...

Under Title III of the Americans with Disabilities Act, hospitals are required to: - ANSWER-Provide resources to eliminate barriers in communication. What is NOT important when initiating a patient satisfaction survey? - ANSWER-What data measures are needed to care for a patient What is not a purpose of any quality improvement program? - ANSWER-Blame someone for the mistake Which of the following is not a patient satisfaction survey: - ANSWER-CMS Survey Communication is: - ANSWER-Exc...