MGSC 395

Management Science 395 – Exam 1 Notes Primary Functions of a Manager: - Plan - Organize - Staff - Lead - Control What does an Operations Manager do? “…The systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external customers.” Productivity = the value of outputs (services and products) produced divided by the value of inputs (labor, materials, equipment, etc.) Example: Three employees process 600 in...

MGSC 395 EXAM 2 STUDY GUIDE CHAP 5 Calculate the capacity for a process Capacity  Maximum rate of output of a process or system Calculate the throughput time for a process route (Page 183) Throughput  The total elapse time from the start to the finish of the job Know and understand the bottleneck Bottleneck  A capacity constraint resource (CCR) whose available capacity limits the organization’s ability to meet the product volume, product mix, or demand fluctuation required ...

MGSC 395 EXAM 2 STUDY GUIDECHAP 5Calculate the capacity for a processCapacityMaximumrateof output of a process or systemCalculate the throughput time for a process route (Page 183)ThroughputThe total elapse time from the start to the finish of the jobKnow and understand the bottleneckBottleneckA capacity constraint resource (CCR)whose available capacity limits the organization’sabilityto meet the product volume, pro

Management Science 395 – Exam 1 Notes Primary Functions of a Manager: - Plan - Organize - Staff - Lead - Control What does an Operations Manager do? “…The systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external customers.” Productivity = the value of outputs (services and products) produced divided by the value of inputs (labor, materials, equipment, etc.) Example: Three employ

Capacity Planning Capacity – Max rate of output of a process or system Long Term Capacity – relates primarily to strategic issues involving the firms major production facilities Short Term Capacity – concerns issues of scheduling, labor shifts, and balancing resource capacities the goal of short-term capacity planning is to handle unexpected shifts in demand in an efficient economic manner. Utilization – degree to which a resource such as equipment, workspace, or workforce is cur...

Capacity Planning Capacity – Max rate of output of a process or system Long Term Capacity – relates primarily to strategic issues involving the firms major production facilities Short Term Capacity – concerns issues of scheduling, labor shifts, and balancing resource capacities the goal of short-term capacity planning is to handle unexpected shifts in demand in an efficient economic manner. Utilization – degree to which a resource such as equipment, workspace, or workforce is cur...

Management Science 395 – Exam 1 Notes Primary Functions of a Manager: - Plan - Organize - Staff - Lead - Control What does an Operations Manager do? “…The systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external customers.” Productivity = the value of outputs (services and products) produced divided by the value of inputs (labor, materials, equipment, etc.) Example: Three employees process 600 in...

MGSC 395 EXAM 2 STUDY GUIDE CHAP 5 Calculate the capacity for a process Capacity  Maximum rate of output of a process or system Calculate the throughput time for a process route (Page 183) Throughput  The total elapse time from the start to the finish of the job Know and understand the bottleneck Bottleneck  A capacity constraint resource (CCR) whose available capacity limits the organization’s ability to meet the product volume, product mix, or demand fluctuation required ...

ABC Survey, Inc. (ASI) is a marketing research firm that specializes in evaluating consumer reaction to new products, services and advertising campaigns. A client firm has requested assistance from ABC in ascertaining consumer reaction to a recently marketed product for household use. During meetings with the client, it was agreed that door-to-door personal interviews would be used to obtain information from both households with children and households without children. In addition, it was agree...