CONFLICT RESOLUTION (BUS4993)

BUS 4993 CONFLICT RES UNIT 5 MILESTONE 2020 – Capella High School 1 Which of the following terms is used to explain the established set of relationships or procedures for sharing information within an organization? • Channels of communication • Union rules or contracts • Informal workplace rules • Formal workplace rules CONCEPT Adapting CR Processes to Workplace Rules 2 Which of the following aspects of family relationships is affected by cultural norms? • ...

BUS 4993 CONFLICT RESOLUTION FINAL MILESTONE 2020 – Capella High School You passed this Milestone 1 Which of the following best describes why parties might choose to formally write out a mediated agreement? • To ensure all parties' positions have been met • To force each other to obey the agreement • To ensure the most important needs have been prioritized • To double-check that all parties are satisfied with the solution CONCEPT Creating Effective Agreement...

BUS 4993 CONFLICT RESOLUTION UNIT 6 MILESTONE 2020 – Capella High School 1 Which of the following is a stage of the conflict consulting process? • Exploring options • Opening dialogue • Clarifying questions • Action planning CONCEPT Conflict Consulting 2 Which of the following is NOT a way that a conflict intervener should address party concerns about engaging in a conflict resolution process? • Reminding the parties that the process can be stopped or they...

BUS 4993 CONFLICT RESOLUTION UNIT 5 MILESTONE 2020 – Capella High School You passed this Milestone 1 In which of the following ways can the intensity of family relationships influence conflict resolution processes? • All of the answer choices are correct. • Creating stronger emotional reactions between parties in the process • Creating a strong impetus for conflict resolution • Affecting parties’ sense of identity CONCEPT Dynamics of Family Conflict 2 Tony ...