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BUS 120A Chp 1 Test bank questions with verified solutions
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BUS 120A Chp 1 Test bank questions with verified solutions
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BUS 120A Chp 1 Test bank questionswith verified solutions
Which of the following statements about organizational behavior (OB) is false?
a. OB is relevant only in employment situations.
b. OB can shed light on the interactions among family members.
c. OB can be used in community settings like children's daycare centers.
d. OB can be applied to any organization in order to make it run more effectively.
e. OB focuses on 3 levels of behavior that can occur in any organization. - correct answer ✔✔A
Which of the following situations would likely receive the least benefit from studying Organizational
Behaviour(OB) techniques?
a. voluntary community groups
b. large family situations and interactions
c. post-secondary education student study groups
d. religious organizations
e. pre-teen paper routes - correct answer ✔✔E
A field of study that investigates the impact of individuals, groups, and structure on behaviour within
organizations is known as
a. psychology.
b. sociology.
c. social psychology.
d. anthropology.
e. organizational behaviour. - correct answer ✔✔E
A consciously coordinated social unit composed of a group of people that function on a relatively
continuous basis to achieve a common set of goals is known as a(n)
,a. work group.
b. team.
c. organization.
d. society.
e. task force - correct answer ✔✔C
Which of the following topics is generally considered to be outside the field of OB?
a. therapy
b. absenteeism
c. employment turnover
d. productivity
e. job satisfaction - correct answer ✔✔A
Organizational behaviour is generally defined as a field of study that
a. investigates how organizations effectively face competition.
b. investigates the impact that individuals, groups, and structure have on behaviour within organizations.
c. attempts to understand and solve problems regarding individual behaviour on and off the job.
d. seeks ways and means to match human effort with technology.
e. examines how the structure of different organizations contributes to, or inhibits, effective
communication. - correct answer ✔✔B
What are the three levels of behaviour in organizations that OB is concerned with?
a. experience, goals and configuration
b. individual, group, and structure
c. structure, social units and teams
d. group, structure and political
e. interpersonal, personal and group - correct answer ✔✔B
Which of the following is not considered an organization?
, a. church
b. university
c. military unit
d. all 45 year old adults in a community
e. municipal, provincial and federal government agencies - correct answer ✔✔D
A(n) ________ is a consciously coordinated social unit composed of two or more people that functions
on a relatively continuous basis to achieve a common goal or set of goals.
a. organization
b. unit
c. team
d. ethnic group
e. informal group - correct answer ✔✔A
Individuals face various challenges in organizational settings. Which of the following organizational
challenges is OB be best suited for
a. maintaining stock prices.
b. profit projection.
c. setting common goals.
d. time management.
e. protocol on the job. - correct answer ✔✔C
As employees move beyond their traditional function of labor, what roles are they asked to play?
a. making job satisfaction an extremely high priority
b. focusing on making workplaces pleasant environments
c. sharing in decision-making processes
d. managing global competition
e. following orders - correct answer ✔✔C
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