Hdi desktop advanced support technician (hdi-dast) exam.pdf file:///C:/Users/HP/Desktop/New%20folder%20(2)/Hdi%20desktop%
HDI Desktop Advanced Support Technician
(HDI-DAST) Exam Questions & Answers
1. 1) What is active directory?
Answer Active directory authorizes and authenticates all users and computers in a
window domain network, ensuring the security of the computer and software.
Through active directory various functions can be managed like creating admin users,
connecting to printers or external hard drives.
2. 2) What is DHCP and what it is used for?
Answer DHCP stands for dynamic host configuration protocol. It is used to allocate
IP addresses to a large number of the computer system in a network. It helps in
managing a large number of IP's very easily.
3. 3) What is the scope and super scope?
Answer The scope consists of an IP address like gateway IP, subnet mask, DNS
server IP. It can be used to communicate with the other PCs in the network.The
1/
1 of 18 11/18/2024, 3:21
,Hdi desktop advanced support technician (hdi-dast) exam.pdf file:///C:/Users/HP/Desktop/New%20folder%20(2)/Hdi%20desktop%
superscope becomes when you combine two or more scopes together.
4. 4) What is DNS?
Answer DNS means Domain Naming Service, and it is used for resolving IP addresses
to name and names to IP address.DNS is like a translator for computers, computers
understand the number and not the alphabet. For example, if we type like
hotmail.com, the computer doesn't understand this, so they use DNS which converts
(hotmail.com) into (numbers) and then executes the command.
5. 5) What is forward and reverse lookup in DNS?
Answer When we convert an IP address into names is called Reverse lookup,
while converting names into IP address is called Forward lookup.
Desktop Support Desktop
Support
6. 6) What is 'A' record and what is 'MX record'?
Answer 'A' record is also known as host record, and it can map the IP address by
name. It is with this record that DNS can find out the IP address of a name.While, 'MX
2/
2 of 18 11/18/2024, 3:21
,Hdi desktop advanced support technician (hdi-dast) exam.pdf file:///C:/Users/HP/Desktop/New%20folder%20(2)/Hdi%20desktop%
record' also known as mail exchanger record, by the help of 'MX' record, location of the
mail server is identified.The record is also found in DNS.
7. 7) What is the IPCONFIG command?
Answer IPCONFIG command is used to display the IP information of the computer
assigned like DNS IP address and gateway IP address.
8. 8) What would you use to connect two computers without using switches?-
Answer Cross cables are used to connect two computers without using switches.
9. 9) What is a domain?
Answer A domain is a set of computers which network recognizes by the internet. It
can be used by centrally administer computers. It is created when you install active
directory.
10. 10) Tell me if your system is infected by a virus how you will recover the
data?
Answer You need to install another Hard Disk with the latest anti-virus software, and
3/
3 of 18 11/18/2024, 3:21
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller NurseFerian. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.99. You're not tied to anything after your purchase.
