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NU 325 Quiz 2 (MUW) Questions With Complete Solutions
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NU 325 Quiz 2 (MUW) Questions With Complete Solutions
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NU 325 Quiz 2 (MUW) Questions With Complete Solutions4 levels of communication Correct Answers intrapersonal,
interpersonal, transpersonal, group
aggressive remarks Correct Answers used to confront
situation; used by people with resentment, frustration, and anger
clarification question Correct Answers allows RN to gain
understanding if patient's comment
closed questions Correct Answers require a yes or no answer;
allows nurse to get specific information
compensation Correct Answers making up for lack of
something with something you're good at
components of a multiple choice question: Correct Answers 1.
item - entire test question
2. stem - what is being asked
3. options - what you can choose the answer to be
4. correct answer-
5. distractors - other answers that aren't correct
Created classic description of communication process Correct
Answers David Berlo
denial Correct Answers refusal to accept reality or fact, painful
event
, difference between empathy and sympathy Correct Answers
empathy - putting yourself in someone's shoes; "I understand
what you're going through"
sympathy - feeling sorry for someone but attempting to make it
better; "at least"
displacement Correct Answers taking out anger or fear on
someone/something else other than what caused it
ethical dilemma Correct Answers adherence to ethical
principles resulting in two conflicting courses of action
ethics Correct Answers study of conduct and character
external stressors Correct Answers spiders, noises, heights,
ect.
focusing question/comment Correct Answers used to bring
conversation back on topic; necessary if patient is vague or
rambles
General Adaption Syndrome Correct Answers body's genera
response to stress; results from physical and emotional stressors;
Hans Selye
General Adaption Syndrome stages: Correct Answers 1. alarm
reaction - fight or flight; may be conscious or unconscious,
hormone levels rise in the body
2. resistance stage - body perceives threat and mobilized
resources, the body attempts to adapt to stressors; sually vital
signs go down; if all else fails, body shuts down (stage 3)
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