ITSP 135 UPDATED Questions and
CORRECT Answers
what is the second step in opening the case of a working computer? - CORRECT
ANSWER- power down the system and unplug it
what wireless networking radio frequency yields faster speeds but offers shorter range -
CORRECT ANSWER- 5 gigahertz
ITSP 135 UPDATED Questions and
CORRECT Answers
what is the second step in opening the case of a working computer? - CORRECT
ANSWER✔✔- power down the system and unplug it
what wireless networking radio frequency yields faster speeds but offers shorter range -
CORRECT ANSWER✔✔- 5 gigahertz
you purchase a new desktop computer that does not have a wireless capability, and then you
decide that you want to use wireless connection to the internet. what are the two least
expensive ways to upgrade your system to wireless? - CORRECT ANSWER✔✔- purchase a
wireless expansion card and install it in your system.
purchase a USB wireless adapter and connect it to your computer by way of USB port.
your customer then asked you if it would be worth the investment for him to have ethernet
cabling installed to reach each of his work stations, instead of connecting them by Wi-Fi to
his Network. specifically, he wants to know if that would speed up communications for the
workstations. you examine his router and find that it is using 802.11ac Wi-Fi. would you
advise him to upgrade to ethernet? why or why not? - CORRECT ANSWER✔✔- no because
802.11ac speeds are faster than ethernet
what component is most likely to be installed in a PC, is considered primary storage, and
typically stores the operating system, as well as its applications? - CORRECT ANSWER✔✔-
hard disk drive
if a device does not receive an IP address from a DHCP server, the device May resort to what
kind of IP address? - CORRECT ANSWER✔✔- APIPA
which of the following statements regarding working inside a laptop computer is true? -
CORRECT ANSWER✔✔- when upgrading a laptop, you should use components that are the
same brand as the laptop, or use only recommended components.
the ability to send and receive transmissions at the same time on an ethernet cable is referred
to by what - CORRECT ANSWER✔✔- full duplex
,when is it okay to touch the inside of a computer that is turned on? - CORRECT
ANSWER✔✔- When using a multimeter to measure voltage output
as an IT technician, you arrive at a customer's house office to troubleshoot problems he's
experiencing with his printer. while questioning the customer to get an understanding of this
network, you find that he has a new Wi-Fi router that connects wirelessly to a new desktop
and two new laptops, and addition to multiple smartphones, tablets, and the network printer.
he also has several smart home devices, including security cameras, light switches, door
locks, and if thermostat supported by iot controller hub. to work on the printer which type of
network will you be interacting with - CORRECT ANSWER✔✔- LAN
in what order should you install components into the case after disassembling a computer? -
CORRECT ANSWER✔✔- power supply, drives, motherboard, cards
how are IP addresses available to the internet classified? - CORRECT ANSWER✔✔- public
when disassembling a computer, it's okay to stack circuit boards on top of each other as long
as you fall ESD protection rules. - CORRECT ANSWER✔✔- false
what protocol makes a connection, checks whether the data is received, and resends it if it is
not - CORRECT ANSWER✔✔- TCP
which statement is true regarding the installation of the motherboard and connecting power -
CORRECT ANSWER✔✔- a 4-pin power cord supply supplemental power to the processor
what type of IP address is configured by a server when a device first initiates a connection to
the network? - CORRECT ANSWER✔✔- dynamic
then a motherboard sits on an elevated screw holes or spacers to keep it from touching the
case - CORRECT ANSWER✔✔- true
a problem with virtual networks is that data transmitting through them cannot be encrypted
and therefore is not secure - CORRECT ANSWER✔✔- false
, where should you clip your ESD strap when opening a computer case - CORRECT
ANSWER✔✔- computer case
what functions as the name of a wireless network? - CORRECT ANSWER✔✔- SSID
which statement is not a good practice when working inside a computer case - CORRECT
ANSWER✔✔- be sure to hold expansion cards by the edge connectors
you have just installed a SOHO router in a customer's home and the owner has called to say
his son is complaining the internet gaming is too slow. his son is using a wireless laptop.
which possibilities should you consider to speed up the son's gaming experience? select all
that apply - CORRECT ANSWER✔✔- verify the wireless connection is using the fastest
wireless standard the router supports.
suggest the son use a wired gigabit Ethernet connection to the network
enable QoS for the gaming application on the router and on the Sons computer
immediately after you unplug the computer from the power outlet, you are safe to begin
working inside the case. - CORRECT ANSWER✔✔- false
you run the ipconfig command on your computer oh, and the reports an IP address of
169.254.75.10 on the ethernet interface which device assigned this IP address to the interface
- CORRECT ANSWER✔✔- the local computer
if a ground strap is unavailable, what should be done to dissipate any ESD before working on
a laptop - CORRECT ANSWER✔✔- touching non painted metallic surface on the laptop
assigns an IP address to a computer when it first attempts to initiate a connection to the
network - CORRECT ANSWER✔✔- DHCP server
what acronym is another name for static electricity, which can damage chips and destroy
motherboards? - CORRECT ANSWER✔✔- ESD
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