Exam (elaborations)
Cintas Practice Test|113 Questions and Answers
- Course
- Institution
Cintas Practice Test|113 Questions and Answers
[Show more]
Content preview
Cintas Practice Test|113Questions and Answers
What does C. R. F. stand for? - -Customer Request Form
- What is Uniform Advantage ? - -An alternative to paying unplanned lost
replacement charges for damaged/ destroyed garments. Does not cover lost
or unreturned garments
- When should you first discuss AR with a customer? - -At 30 days
- Which of the following are NOT typical uniform customer buying motives? -
-Casual Fridays
- How often must you complete Smith Driver Training refresher training? - -
Quarterly
- Which of the following is NOT one of the 5 Keys to Smith Driver's Training?
- -Detect Problems Early
- What makes up the total inventory of the customer's physical inventory? -
-Garments in Cintas Possession + Garments in the customer's possession
- Which of the following are not components that make up Accounts
Receivable funds? - -45 Day Past Due
- What is the minimum expectation for your Accounts Receivable? - -<5%
- Who is ultimately responsible for the quality of the appearance and
upgrading of the garments? - -SSR
- What is the maximum you can achieve on your net billing? - -100%
- If a customer only returned 90 out of the 100 shop towels they rented what
should you do? - -Notify the customer you will bill them for 10 missing shop
towels at their LR rate
- Which of the following is NOT a standard delivery frequency? - -Every third
week
- What does G. R. F. stand for? - -Garment Request Form
- What is out of Service Garment? - -Garments returned to the stockroom
for cleaning, grading and storage until requested from a customer
, - What two items should an SSR always have with them? - -Notebook and
Pen
- What is a good alternative to measuring a customer? - -Provide size
samples to try on
- What is the standard term of the Cintas Service Agreement? - -60 Months
- Which of the following is NOT a standard company emblem type? - -
Customer Embroidery with Screen Print - the L10x Emblem
- Which of the following is not a main component of Creating Raving Fans? -
-Customers who say they are "Very Satisfied" and "Definitely Recommend"
Cintas
- Which of the following is not a sleeve length description? - -MT - Muscle
Shirt
- What tool can help you find status on your garment request? - -Garment
Audit Trail
- Your "AR" %" KPI includes all monies in 30, 60, 90+ Days - -False
- The transition of trust must include the SSR and the Sales Rep. - -True
- There are three types of National Accounts: Mandatory, Voluntary and
Seasonal - -False
- M. L. R. A. mean "Multi-Location-Rental-Agreement - -True
- I can make price changes to accounts under GM lock control - -False
- Soil separation is not important to maintaining quality of my garments - -
False
- Maintenance Code "A" means "Add On" - -True
- Maintenance Code "W" means Wash Again - -False
- I can make more money by selling catalog, adding products & renewing
accounts. - -True
- I can borrow up to 10% of my COD, as long as I write an IOU and return in
the next day - -False
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Nursephil2023. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now