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Human Resource Management Exam/16 Questions and Answers Distinction Graded
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Human Resource Management Exam/16Questions and Answers Distinction
Graded
Human Resource Management - -The process of managing human resources
to achieve an organization's objectives
- Human Capital - -Knowledge, skills, and capabilities of individuals that
have economic value to an organization
- How Companies Utilize Human Capital - -1. Designing new ways to acquire
and utilize employees
2. Measuring effectiveness
3. helping managers enter new markets
4. Attract top talent with better benefits
- TQM - -The process of modifying all aspects of an organization to improve
long-term success through customer satisfaction
- Six Sigma - -A systematic approach that uses statistical methods to
translate customer needs into separate tasks and to define the best way to
perform them
- 7 Challenges - -1. Changes in marketplace and economy
2. Globalization
3. Technology
4. Cost containment
5. Demographic and diversity challenges
6. Social responsibility and sustainability
7. Educational and cultural shifts
- Employee Concerns - -1. Job security
2. Healthcare issues
3. Age and generational work issues
4. Retirement issues
5. Gender issues
6. Educational levels
7. Employee rights
8. Privacy issues
9. Work attitudes
10. Family concerns
- Jobs of HR - -1. Planning
2. Recruitment
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