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Human Resources Management Final Exam (MULTIPLE CHOICE ONLY) - Review (CHAPTER 1 - 11)
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Human Resources ManagementFinal Exam (MULTIPLE CHOICE
ONLY) - Review (CHAPTER 1 - 11)
CHAPTER 1 - -CHAPTER 1
- What does HRM refer to? - -An integrated set of processes focusing on
effective employee deployment and development
- Which resources are essential to an organization? - -Money, machines, and
people
- What is the significance of phrases such as "human capital," "intellectual
assets," & "talent management" that have crept into business jargon? - -
They highlight how people are brought together to achieve a common
purpose.
- ARC Refrigeration Inc. is particularly good at bringing together different
kinds of people to achieve their common organizational purpose. What is this
called, essentially? - -Human resources management
- Which term describes the structure of HR processes and activities and their
relationship to the organization and the employees? - -Integrated
- True or False:
Current business issues include: global economy, evolution of firms &
business sectors, technology &quality, sustainability, developing human
capital & talent management, & demographic and employee concerns. - -
True
- CHAPTER 2 - -CHAPTER 2
- What are Canadian employment laws intended to do? - -To protect the
employer and the employees
- Canadian employment laws reflect what? - -The values of society
- With whom does the responsibility rest for ensuring that all legal aspects of
the employment relationship are respected? - -All managers
, - What do the Canada Labour Code and the Canadian Human Rights Act
have in common? - -Both apply to federally regulated companies and
agencies only.
- What two distinct sets of laws govern Canadians? - -Federal and provincial
- Which legislation is paramount over other employment laws? - -Human
rights law
- CHAPTER 3 - -CHAPTER 3
- What does organizational culture usually start with? - -The original
business owner
- Define the term "organizational culture." - -The collective understanding of
beliefs and values that guide how employees act and behave
- What part of the organization can organizational culture be looked upon
as? - -Its personality
- Why does health and safety concern managers and supervisors? - -
Because occupational health and safety
accidents are numerous and costly
- What is a supervisor's duty under health and safety legislation? - -Ensuring
that workers use or wear safety
equipment, devices, or clothing
- According to the text, what is the most important role of a safety program?
- -To motivate managers, supervisors, and subordinates to be aware of
safety considerations
- WHMIS states that workers have a right to know about potential workplace
hazards. What three elements are the federal Workplace Hazardous Material
Information System (WHMIS) based on? - -Material Safety Data Sheet
(MSDS), training, and labels
- What would be a major focus of disability management programs? - -
Creating a work environment in which
employees want to return to work
- On two recent occasions, an emergency room clerk showed up for her late-
night 12-hour shift under the influence of alcohol and was sent home even
though a staff replacement could not be found and patients had already
been waiting for over three hours. What type of legislation would guide the
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