Human Resource Management
Exam 1 (Chapters 1-5)
Human Resource Management - -the process of managing human talent to
achieve and organization's abjectives
- Human Capital - -knowledge, skills, and capabilities of individuals that
have economic value to an organization
- downsizing - -planned elimination of jobs
- outsourcing - -hiring outside the company to perform processes previously
done within the firm
- offshoring - -sending jobs to other countries
- Issues in HRM due to globalization - -(1) better informed employees who
are willing to pursue global job opportunities, (2) gauging the knowledge and
skill base of workers worldwide, (3) relocating and training foreign managers
abroad to direct the efforts of an international workforce
- corporate social responsibility - -responsibility of the firm to act in the best
interest of the people and communities affected by its activities
- sustainability - -ability to produce a good or service without damaging the
environment or depleting a resource
- collaborative software - -allows workers to interface and share information
with one another electronically
- knowledge workers - -workers whose responsibilities extend beyond the
physical execution of work to include planning, decision-making, and
problem solving
- Human Resource Information System (HRIS) - -provides current and
accurate data for purposes of control and decision-making
- productivity - -output gained from a fixed amount of inputs
- managing the size of the workforce - -size should match the firm's demand
requirements, strategic decision, and competition
- nearshoring - -bringing jobs closer to domestic countries
, - homeshoring - -outsourcing work to domestic workers who work out of
their homes
- furloughing - -the practice of requiring employees to take time off for
either no pay or reduced pay
- employee leasing - -dismissing employees who are then hired by a leasing
company and contracting with that company to lease back the employees
- silent generation - -generation from 1900-1945
- baby boomers - -generation from 1946-1964
- generation X - -generation from 1965-1980
- millennials - -generation from 1981-2000
- Nexters - -generation from 2001 and after
- employee engagement - -the extent to which employees are enthused
about their work and committed to it
- Line Managers - -non-HR managers who are responsible for overseeing the
work of other employees
- responsibilities of HR managers - -strategic advise and counsel, service,
policy formulation and implementation, employee advocacy
- Human Resource Competency Model - -Business Mastery, HR Mastery,
Personal Credibility
- elements of a recruiting strategy - -Brand, Focus, Location, Method,
Timing, Decision
- internal labor markets - -markets in which workers are hired into entry-
level jobs. Higher-level jobs are filled from within
- Timing - -Recruiting plans are to be based on a firm's business strategies,
company talent, and future needs
- Recruiting process outsourcing - -practice of outsourcing an organization's
recruiting function to an outside firm
- branding - -a company's efforts to help existing and prospective workers
understand why it is a desirable place to work
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