CHICK-FIL-A CERTIFIED TRAINER KNOWLEDGE TEST
QUESTION ACTUAL EXAM COMPLETE 80 QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+||BRAND NEW!!.
Which of the following is an example of an effective (approved) hair
restraint? ✔✔CORRECT ANSWER✔✔A. Hairnet
B. Visor or hat from TeamStyle collection
C. Chick-fil-A Chef hat
D. Hair accessory which holds back loose hair, and has no jeweled or
beaded parts
*E. All of the above
Which of the following statements can correctly be made about water
and biscuit dough? ✔✔CORRECT ANSWER✔✔A Using ice-chilled water
makes biscuit dough easier to handle
B Using ice-chilled water results in light, fluffy biscuits
C Using warmer water makes dough sticky
D Using warmer water results in flat biscuits
E All of the above
,What is create raving fans? ✔✔CORRECT ANSWER✔✔both a & b- Chick-
fil-A's business strategy, practives and principles utilized by truett cathy
for more than 65 years
- When thawing individual packages of bagels or english muffins, which
of the following steps should be included? ✔✔CORRECT ANSWER✔✔a-
make sure packages are flat- do not stack
b- attach dated and labeled sticker to each package
c- thaw at room temperature
*d-all of the above
which of the following actions should be taken to prepare the breakfast
grill or griddle for use? (Select all that apply.) ✔✔CORRECT
ANSWER✔✔* Turn grill on and set to 275°F
*Wring out sanitized towel thoroughly and wipe grill surface
*pre-heat for 15-20 minutes
-Which of the following statements can correctly be made about
Icedream mix? ✔✔CORRECT ANSWER✔✔*Pouches of Icedream mix
must be chilled for a minimum of 48 hours before use
*Each pouch of Icedream must be shaken before opening it
, -Which of the following steps should Team Member include when
cooking Nuggets? ✔✔CORRECT ANSWER✔✔Lower Nuggets basket into
oil, remove basket handle and stir Nuggets gently
Place handle next to fryer and close fryer lid
Press 2 (NUG/STRIPS) to start cooking cycle
* all of the above
Shelf life for ingredients and holding time for finished products have
been carefully calculated to ensure that guests receive fresh, safe food,
so Team Member should always observe these guidelines completely.
✔✔CORRECT ANSWER✔✔true
-Which of the following is something Team Member should never do
with towels? (Select all that apply.) ✔✔CORRECT ANSWER✔✔*Never
place towels saturated with dirt or oil into sanitizer bucket
*Never use a dripping towel -- wring it out first
*Never use disposable towels designated for Restrooms in any other
part of Restaurant
*Never re-use towels that have been used on a contaminated surface
for other tasks
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