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HSC 305 Midterm Questions and Correct Verified Answers
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HSC 305 Midterm Questions and Correct Verified Answers
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Top Mark Questions and Correct Verified AnswersHSC 305 Midterm Questions and Correct
Verified Answers
All of the following are soft skills except:
A. Being Polite
B. Resolving conflicts calmly
C. Computer skills
D. Avoiding gossip
✓ C. Computer skills
Joe plans to study for his upcoming Chemistry exam for one hour each day this week,
so that he can achieve an A. He has a(n) _________.
a. Action Plan
b. Soft skills
c. Developmental need
d. Informal learning
✓ a. Action Plan
Top Mark !!!
, Top Mark Questions and Correct Verified Answers
Sami works in customer service and is good at understanding the customers needs and
staying calm when customers are angry. Sami is showing which of the following?
a. Customer intelligence
b. Emotional intelligence
c. Narcissism
d. Cognitive intelligence
✓ b. Emotional intelligence
What are important personality factors or traits?
A. conscientiousness
B. self-monitoring
C. optimism
D. All of these are correct.
✓ D. All of these are correct.
"I know I will get my paper done by Sunday at midnight if I work on it a little bit each
day" this is an example of
Top Mark !!!
, Top Mark Questions and Correct Verified Answers
a. Self-confidence
b. Self-esteem
c. Self-efficiency
d. Self- efficacy
✓ d. Self- efficacy
All of the following are examples of childhood experiences that lead to high self-esteem
EXCEPT:
a. Being praised
b. Being listened to
c. Being harshly criticized
d. Receiving affection
✓ c. Being harshly criticized
How can one improve their nonverbal communication?
a. Relax when communicating
b. Use a lot of hand gestures
c. Talk fast to get point across
Top Mark !!!
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