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HSP 210 exam 1 questions n correct answers
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HSP 210 exam 1 questions n correct answers
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HSP 210 exam 1 questions n correctanswers
about the HSP industry - correct answer ✔✔fast paced, competitive pay, advancement opportunities,
hands on, 24/7
work is up the ladder because - correct answer ✔✔learn how the company works and each department,
progression doesn't always follow a straight line
The pineapple tradition - correct answer ✔✔symbol for HSP, welcome, friendship, hsp
characteristics of HSP industry - correct answer ✔✔long hours, weekends, holidays, variety of shifts
shifts - correct answer ✔✔6/7-3/4 AM
10-7 MIDDAY
3-11 PM
11-7 GRAVEYARD
Intangible - correct answer ✔✔cannot be touched or taken home, leave with experience
Perishable - correct answer ✔✔if the product isn't sold, revenue is lost
Inseparable - correct answer ✔✔Production and consumption are simultaneous, meaning the consumer
takes part in production (need an order to cook food)
Variable - correct answer ✔✔service is different every time
Emphasis in HSP - correct answer ✔✔focus on service
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