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MQM 382 Weeks 1-4 With 100% Correct Answers
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MQM 382 Weeks 1-4 With 100% Correct AnswersWhat is the definition of leadership? - ANSWER A process whereby a person influences
a group of people to achieve a common goal
"Process" - a transaction between leader and followers
"influence" - how leaders affect followers
"group" - the context in which leadership takes place
"common goal" - leaders direct energies toward people trying to achieve the same goals
What are the differences between trait and process leaders? - ANSWER Trait: "born
leaders" - innate qualities of leadership that people are born with. Just views leadership
in terms of the leader alone-not with any relationship
Process: leadership is the interactions between a leader and followers - stresses that
leadership can be learned, and that skills can be learned or acquired
What is the difference between assigned and emergent leadership? -ANSWER
Assigned: leadership influence derived from one's position within an organization
Emergent: A perception of others that a person is the most influential member of a
group regardless of title-the person stands out more than anyone else as a leader
What is the difference between leaders vs. managers? -ANSWER Management: Brings
order to chaos, More effective, Focus on planning/organizing/staffing/controlling
leaders: influence others and create visions for change
What is power? - ANSWER the capacity or potential to influence
What is legitimate power? - ANSWER Influencing behavior because of one's formal
position (power associated with a title)
ex) CEO of a company
, What is reward power? - ANSWER Influencing behaviors by promising or giving rewards
ex) rewards given by manager based on performance
ex) getting a raise for meeting a quota
What is coercive power? - ANSWER Influencing behavior by threatening or giving
punishment
What is expert power? - ANSWER Influencing behavior based on one's expertise or
knowledge
ex) a worker who has been on the industry for 20 years
ex) bringing in a scientist to work on a team for their expertise on the subject that
nobody else has
What is referent power? - ANSWER Influencing behavior because of one's personal
attraction (liking something about a person/wanting to be like a person)
ex) emergent leaders because people want to be like them
What is informational power? - ANSWER Influencing behavior because of the logical
and/or valuable information that one communicates - knows what to do & how things are
done
ex) HR reps within a business
What is the difference between neutral process and moral process leadership? -
ANSWER Neutral: leadership that is NOT guided and determined by values which
promote the common good
Moral: leadership guided by and dependent on values which promote the common good
***Values are CENTRAL to leadership***
What is a problem vs. what is problem solving? - ANSWER Problem: a gap between an
actual and desired outcome
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