MQM 382 Organizational Leadership Exam With 100%
Correct Answers
Leadership
A process whereby an individual influences a group of individuals to achieve a common
goal
Process
A transaction between a leaders and followers
Influence
How leaders affect followers
Common Goal
Leaders direct energies towards people trying to achieve something together
Trait v. Process Leadership
Trait: "born leaders"
Process: leadership is the interactions between a leader & followers
Legitimate Power
Influencing behavior because of one's formal position
Reward Power
Influencing behavior by promising or giving rewards; power to provide raises and
promotions
, Coercive Power
Influencing behavior by threatening or giving punishment
Expert Power
Influencing behavior because of one's expertise
Referent Power
Influencing behavior because of one's personal attraction
Informational Power
Influencing behavior because of the logical and/or valuable information one
communicates; power derived from possessing knowledge that others want or need
Neutral Process
Not influenced by a value system that advances the common good.
Moral Process
Guided and dependent on values that promote the common good.
Types of leadership approaches
Trait, Skills, Behavioral
Trait Approach
Focuses exclusively on the leader; finding a leader with the right traits is crucial to good
leadership; one of the first systematic attempts to study leadership
"Great Man" Theories
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