SSR Certification Questions and Answers with
Verified Solutions 100% Correct | Graded A+
What is the Principle Objective - ANSWER We will exceed our customer's
expectations by maximizing the long term value of Cintas for its shareholders and
working partners
What are the Elements of our Corporate Character - ANSWER Professional
Thorough
High Principles & Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
Explain the review process - ANSWER Partners receives a review every six
months for the first two years they report to the same supervisor/manager. After
two years, the reviews are annual
What are the typical uniform customer buying motives? - ANSWER Image
I/D Security
Soil Protection
Sanitation
Safety
, Quality
Productivity
Easy to do business with
What does the phrase competitive urgency mean? - ANSWER Attending to
every detail of our business with a sense of urgency, enthusiasm, professionalism,
and thoroughness.
What is Cintas' open communication process - ANSWER Cintas has an open
communication policy. Partners are encouraged to discuss any issues with their
supervisor. If their supervisor is unable to resolve they should seek out their
supervisor's manager, then the Hr Manager, the location safety and improvement
committee and then the GM. Should the issue still be unresolved, they should use
the Cintas Direct Line procedure
Why do companies rent uniforms? - ANSWER Rental company can remove the
soil better
Add or stop with little additional cost
Convenience
Replacements for normal wear and tear
Size changes and replacements at little to no charge
Supplier responsible for wearer's appearance
Cost effective in high turnover situations
Sanitation
Government Requirement
Employee benefit
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