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MINDTAP QUIZZES ALL EXAM QUESTIONS AND VERIFIED ANSWERS
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MINDTAP QUIZZES ALL EXAM QUESTIONSAND VERIFIED ANSWERS
Communication - ANSWER Solid _____ skills are the means to job
placement, performance, career
Writing skills are more important now than at any other time in history. -
ANSWER Which of the following statements is most true as related to writing
skills in the workplace of today?
Identify the problem or challenge and gather information - ANSWER A three-
step plan for solving a problem effectively includes first
Employees need to be more aware of their Internet footprint and should develop
and safeguard their brand - ANSWER Which of the following statements most
accurately describes the nature of employees in the modern workplace?
Written and oral communication - ANSWER In a competitive labour market,
job candidates will need to meet an employer's expectations in terms of
competencies and attributes. Which of the following competency and skill set is
in greatest demand from employers?
Reduced global competition - ANSWER Which of the following is not a trend
in today's workplace?
To gather information - ANSWER What is one reason today's companies
utilize communication technologies?
,20 - ANSWER Telecommuting employees now make up ______ percent of
the workforce, and this number grows each year.
To entertain - ANSWER Which of the following is not a purpose of most
business communications?
E-mails - ANSWER When internal communication must be in writing, you
will most likely use ________
Face-to-face conversation - ANSWER Which of the following communication
media is the richest and also generates the most significant degree of likely
communication success?
A manager sends a memorandum to all members of the division about the latest
procedure for submitting an expense account report. - ANSWER Which of the
following is an example of downward communication?
Law compliance - ANSWER The six aims of ethical business communicators
are _______, telling the truth, labeling opinions, being objective,
communicating clearly, using inclusive language, and giving credit.
Doctrine-of-Relative-Filth Trap - ANSWER When people rationalize their
unethical behavior based on the fact that others are even worse, what kind of
ethical trap are they exhibiting?
A trusted advisor would agree - ANSWER Before responding to an ethical
dilemma you should ask yourself (a) whether the action you are considering is
legal, (b) how you would look at the problem if you were on the opposite side,
(e) whether you can think of alternative solutions, (d) how you would feel if
your friends and family learned of your action, and (e) whether _________
, Demonstrating proper business etiquette toward a customer - ANSWER
Which of the following is the most correct example of a soft skill?
Increasing market shares - ANSWER Which of the following is not a correct
reason why companies use teams to conduct business?
Underperforming teams avoid conflict. - ANSWER Which of the following is
the most accurate statement regarding teams?
The matter cannot wait - ANSWER A meeting should be called only if the
topic is important, the topic requires an exchange of ideas, and ________
Reducing employee fatigue - ANSWER Saving travel costs and _______ are
significant reasons for virtual meeting displacing business travel.
Web conferencing - ANSWER _________ allows collaborators to enter an
online virtual meeting room where they can show PowerPoint slides, share files,
demonstrate products and engage with participants in real time.
25 - ANSWER Most people listen at _____ percent efficiency
Show interest by leaning forward and striving for good eye contact - ANSWER
When listening to your superior on the job, ________
Paraphrase a speaker's message - ANSWER To be a more effective listener,
you should:
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